MXOtech Newsletter * Fall 2012 - Vol 4. Issue 3  

Joanna 3
by  Joanna Sobran
In This Issue:

Congratulations Bark Bark!

Upcoming Entrepreneur Expo!

Recent Events 

Dear Reader, 


We hope you've been having a great fall! The changing of the seasons has brought many exciting changes & updates from us here at MXOtech. This newsletter presents a brief recap of the past three months of activity and also a few recent snapshots that highlight the way we provide exceptional IT services with a personal touch.

ACOThree Reasons IT is Critical to ACO's Success

MXOtech FIT - Solutions for Healthcare

An Accountable Care Organization (ACOs) is a provider -based

network formed to deliver high quality coordinated care while effectively cutting costs.  The following are three ways in which health technology can support this burgeoning healthcare model.


1. Patient Engagement:
The future of healthcare will require EHR systems to not simply store and hold medical data, but intuitively interact with patients. This capability will help patients and providers to stay in contact and monitor the patient's health.


2. Cutting Wasteful Practices:
IT presents a myriad of ways to cut costs for all parties involved in ACOs. However, one way is to monitor a patient's electronic charts to track if unnecessary (often duplicate) tests and treatments are being performed. These errors can represent a large percentage of costs for the health system.


3. Medication Management:

Already widely used, ePrescription platforms allow providers to electronically communicate prescriptions to pharmacists. Yet, prescription platforms have the potential of offering far more dynamic tools such as the ability to check for negative drug interactions on patients that take more than one medication, if patients are taking their medications properly and best practices for each condition's drug therapy.


See MXOtech's ACO related solution for an Intensive Medical Home project - ACO Case Study Link 


ENT MXOtech Treats a Medical Practice Center's IT Illness 

By Eric Stoliker

Recently, Joanna and I met with Anne and Sandy, physicians at The Ear, Nose, and Throat Center.


This meeting started as simply a customer care meeting.  However, when we inquired about what we could improve or what issues they are having, they mentioned a troublesome issue with their scanner.  Like all physician offices, they are spending considerable amounts of time every day scanning Insurance and ID cards for their records.  The software they were using with their scanner was taking up to two minutes to scan and save into their records.  With dozens of scans every day, this was causing considerable delays and distractions as customers were waiting and information was being entered.  We told them we'd take care of it.  Bart, one of our Network Admins, had the software updated and the issue resolved within 24 hours. The scanning and saving process is now instant!

Needless to say they were impressed, but more importantly, their headache is gone and they increased productivity and reduced a substantial amount of man hours.

If you have a similar situation in your office please don't hesitate to reach out to us for support.  We would be happy to hear from you. 

Tom Our Team is Growing, Meet Our Lead Developer Tom!

Earlier this month we hired Tom Mazur as our new Senior Microsoft Lead Developer. 


Tom comes to us from McKesson, a leading healthcare

corporation, and brings over 15 years of IT, programming and application development expertise.  We're particularly excited about Tom coming on board as he will be responsible for leading a team of developers that will be focused on our healthcare product & solutions.  


Click Here - To learn more about Tom and his new roll at MXOtech.


Erin Employee Spotlight - Q&A with Erin


Erin makes a difficult software troubleshooting job look relatively easy and in doing so makes our development team look really good.

  What would you describe as the most important aspect of your job?


A:  Collaborating with the Development team and paying close attention to details to ensure high quality deliverables.


Q:  What do you enjoy most about your work?

A:  The people.  I really enjoy working with the MXO team.


Q:  Where do you see technology making the biggest impact for MXOtech's clients?

A:  Helping clients streamline processes and improving the quality of client data.


Q:  What's your favorite technology tool that you use every day?  (Software or hardware)

A:  SharePoint and dual monitors.


Q:  What do you do to relax after a long day at work?

A:  Cooking and spending time with my cats.


Surface New Technology: Microsoft Surface Tablet

 On Friday October 26 Microsoft jumped headfirst into the highly competitive tablet market with the much anticipated Microsoft Surface. This product launch, which may be one of the biggest in Microsoft's history, has many business and branding implications including future tablet innovation, longtime hardware partnerships and Microsoft's overall brand perception as a company capable of engaging consumers in an area where Apple maintains a clear advantage.  


We think that the inclusion of basic Windows applications such as Word and Excel will provide business users including our clients with great usability and portability. Check out the following links for more information including the first Surface commercial and product features and pricing and let us know if you have any questions on any new Microsoft hardware or software products.


Want to know if the Microsoft Surface Tablet is right for you? Give our team of experts a call to answer all your technology questions!  


Click on the Icons Below for Reviews & Articles



Bark Business Spotlight - Bark Bark Club

 Brian was my classmate in the Goldman Sachs program and one of the most passionate business owners and animal lovers.  We are so proud to see Brian's dream coming true of loving pets and changing the world.  If you love your pets, you will want to bring them to the Bark Bark Club where they will treat your pet like their own children.  


Check out their website for more info -


upcoming Join Us at the Northeast Ohio Entrepreneur Expo

Our President & CEO, Joanna Sobran, will be attending the Northeast Ohio Entrepreneur Expo & JumpStart Community  Meeting.  Over 80 tech companies will be showcasing their innovative products & services at Cleveland State University's Wolstein Center. Joanna will participate as part of the Goldman Sachs 10,000 Small Business entrepreneur spotlight. 


If you happen to be attending this great event please make sure to stop by and say hi to Joanna. 

Northeast Ohio Entrepreneur Expo & JumpStart Community  Meeting

Tuesday, November 13
Cleveland State University Wolstein Center
2000 Prospect Avenue
Cleveland, OH 44115 


P.S. Jumpstart is an excellent non-profit organization that drives entrepreneurial growth and innovation in selected IT industries, notably Healthcare.  


Check them out @

recentRecent Events Recap

West Loop Community Organization

September 27, 2012
Joanna spoke to local business owners at a WLCO event hosted by Sperry Van Ness on the challenges of starting & growing MXOtech, her positive experience as a graduate of the Goldman Sachs 10,000 Small Business Initiative and her keys to success.  The event was covered in the Chicago Journal  -


SharePoint Fest Chicago
September 26, 2012
We attended SharePoint Fest to discover the most exciting new features & services that SharePoint will be rolling out in 2013 as well as API & Web service infrastructure.  The transition of applications to the cloud and an app store are two of the most important SharePoint upgrades that will provide clients with increased security and greater functionality.  Additionally, increased mobile support for tablets and smart phones will provide targeting capabilities for most all devices with a responsive interface -


WBDC Logo 26th Annual Entrepreneurial Women's Conference
September 20, 2012
We had a booth at this annual conference held by the Women's Business Development Center where we met new people and saw  many familiar faces.  We raffled off a new Amazon Kindle to a lucky winner.  Congrats to Jennifer Russell, Assistant Director of Operations at the University of Illinois at Champaign-Urbana.  We hope you're enjoying your prize Jennifer!  We also participated in a session called "Ask the Experts".  The topic of our session was titled "Technical Challenges: Run Your Business More Efficiently".  The conference was a great experience and we look forward to participating again next year -


Warm Regards,                                                 
Joanna Sobran and the MXOtech Team
1101 W. Adams, Suite A
Chicago, IL 60607
Office: 312.243.0123     
Help Desk: 312.267.0565