By Eric Stoliker

Recently, Joanna and I met with Anne and Sandy, physicians at The Ear, Nose, and Throat Center.

This meeting started as simply a customer care meeting.  However, when we inquired about what we could improve or what issues they are having, they mentioned a troublesome issue with their scanner.  Like all physician offices, they are spending considerable amounts of time every day scanning Insurance and ID cards for their records.  The software they were using with their scanner was taking up to two minutes to scan and save into their records.  With dozens of scans every day, this was causing considerable delays and distractions as customers were waiting and information was being entered.  We told them we'd take care of it.  Bart, one of our Network Admins, had the software updated and the issue resolved within 24 hours. The scanning and saving process is now instant!

Earlier this month we hired Tom Mazur as our new Senior Microsoft Lead Developer. 

Tom comes to us from McKesson, a leading healthcare

corporation, and brings over 15 years of IT, programming and application development expertise.  We're particularly excited about Tom coming on board as he will be responsible for leading a team of developers that will be focused on our healthcare product & solutions.  

Click Here - To learn more about Tom and his new roll at MXOtech.

Erin makes a difficult software troubleshooting job look relatively easy and in doing so makes our development team look really good.

Q:  What would you describe as the most important aspect of your job?

A:  Collaborating with the Development team and paying close attention to details to ensure high quality deliverables.

Q:  What do you enjoy most about your work?

A:  The people.  I really enjoy working with the MXO team.

Q:  Where do you see technology making the biggest impact for MXOtech's clients?

A:  Helping clients streamline processes and improving the quality of client data.

Q:  What's your favorite technology tool that you use every day?  (Software or hardware)

A:  SharePoint and dual monitors.

Q:  What do you do to relax after a long day at work?

 On Friday October 26 Microsoft jumped headfirst into the highly competitive tablet market with the much anticipated Microsoft Surface. This product launch, which may be one of the biggest in Microsoft's history, has many business and branding implications including future tablet innovation, longtime hardware partnerships and Microsoft's overall brand perception as a company capable of engaging consumers in an area where Apple maintains a clear advantage.  

We think that the inclusion of basic Windows applications such as Word and Excel will provide business users including our clients with great usability and portability. Check out the following links for more information including the first Surface commercial and product features and pricing and let us know if you have any questions on any new Microsoft hardware or software products.

Want to know if the Microsoft Surface Tablet is right for you? Give our team of experts a call to answer all your technology questions!  

Click on the Icons Below for Reviews & Articles �

 Brian was my classmate in the Goldman Sachs program and one of the most passionate business owners and animal lovers.  We are so proud to see Brian's dream coming true of loving pets and changing the world.  If you love your pets, you will want to bring them to the Bark Bark Club where they will treat your pet like their own children.  

Check out their website for more info - www.barkbarkclub.com

Our President & CEO, Joanna Sobran, will be attending the Northeast Ohio Entrepreneur Expo & JumpStart Community  Meeting.  Over 80 tech companies will be showcasing their innovative products & services at Cleveland State University's Wolstein Center. Joanna will participate as part of the Goldman Sachs 10,000 Small Business entrepreneur spotlight. 

If you happen to be attending this great event please make sure to stop by and say hi to Joanna. 

Northeast Ohio Entrepreneur Expo & JumpStart Community  Meeting

P.S. Jumpstart is an excellent non-profit organization that drives entrepreneurial growth and innovation in selected IT industries, notably Healthcare.  

Check them out @ http://www.jumpstartinc.org/

West Loop Community Organization

September 27, 2012
Joanna spoke to local business owners at a WLCO event hosted by Sperry Van Ness on the challenges of starting & growing MXOtech, her positive experience as a graduate of the Goldman Sachs 10,000 Small Business Initiative and her keys to success.  The event was covered in the Chicago Journal  - http://www.chicagojournal.com/blogs/09-27-2012/Small_business_101

SharePoint Fest Chicago
September 26, 2012
We attended SharePoint Fest to discover the most exciting new features & services that SharePoint will be rolling out in 2013 as well as API & Web service infrastructure.  The transition of applications to the cloud and an app store are two of the most important SharePoint upgrades that will provide clients with increased security and greater functionality.  Additionally, increased mobile support for tablets and smart phones will provide targeting capabilities for most all devices with a responsive interface - http://www.sharepointfest.com/Chicago/

26th Annual Entrepreneurial Women's Conference
September 20, 2012
We had a booth at this annual conference held by the Women's Business Development Center where we met new people and saw  many familiar faces.  We raffled off a new Amazon Kindle to a lucky winner.  Congrats to Jennifer Russell, Assistant Director of Operations at the University of Illinois at Champaign-Urbana.  We hope you're enjoying your prize Jennifer!  We also participated in a session called "Ask the Experts".  The topic of our session was titled "Technical Challenges: Run Your Business More Efficiently".  The conference was a great experience and we look forward to participating again next year - http://www.wbdc.org/