Listening to leaders share their frustrations about disappointing team performance is an every day occurrence. However, hearing leaders strategize and brainstorm about how to generate the performance they desire from their employees is a surprising rarity.
According to a joint 2006 study by The Hackett Group and Human Resources Executive Magazine, only 17% of organizations have a formal learning and development strategy. A survey by Leadership IQ involving more than 70,000 employees in over 116 organizations found that only 31% of employees clearly understand their goals.
Leaders are waiting for employees to perform while employees are waiting for leaders to tell them what they want and to provide the tools to get there. It's no wonder both parties are often unsatisfied. In this month's Performance Pointer we'll consider the difference between expecting performance (managing) and creating performance (coaching) and the impact each has on employee engagement.
All the best,