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HUMAN FACTORS:

Threat & Error Management

RESEARCH STATISTICS REVEAL THAT OVER 85% OF ALL PRIMARY CAUSE FACTORS IN MISHAPS ARE RELATED TO HUMAN ERROR.

Human Factors

training provides participants with a key set of individual and team-based risk management skills and strategies that have been developed to reduce human error and enhance teamwork in high-risk settings. Your organization can use these proven strategies to effectively reduced negative incidents and mishaps which can lead to a significant reduction in litigation and associated expenses.  The program is essential in developing an understanding of the nature of human behavior with respect to error and emphasizes a pro-active response to error discovery and/or threat of human error within an organization.   Designed for both management and line employees.

RELEVANT FOR A BROAD RANGE OF LAW ENFORCEMENT AND NON-LE PROFESSIONALS INCLUDING:

Sworn Officers   Dispatch    SWAT    Critical Incident Teams    Rangers    Police Psychologists    Internal Affairs    Police Trainers    Administration    Fire    EMTs     Aviation Crews 

Participants learn how to apply the principles of TEM to predict and identify human error potential encountered in law enforcement, military and aviation operations, and emergency situations.

Topics of discussion include Organizational Culture, The Human Factor, Stress and Performance, Fatigue, Decision Making, Effective Communications in High Stakes Situations, and Leadership Skills.

Tuition ranges from $205 to $250 depending on location.

CA POST PLAN 3, fully reimbursable, #1095-10801-15005, and STC Certified, #8803-072916

 

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INTERVIEW TIP - from John E. Reid & Assoc.
Interrogation Themes: 5 Strategies for Selecting Interrogation Themes  
by Louis Senese 

Identifying the most effective arguments to present to a suspect during an interrogation will help you elicit the truth

A frequent question I'm asked by cops during my interviewing and interrogation training programs is, "What if I'm using the wrong interrogation theme?" This is often followed by, "How do I change themes? And if I'm using the wrong theme, won't the suspect know that I'm not sure that he committed the crime?"

Answer: No.

In the course of your interrogation, the suspect's responses will help you choose your themes. Strategies for interrogation theme selection include:

  1. Case facts and motive
  2. The suspect's statements during the interview
  3. Common sense
  4. Prior similar case experiences
  5. Training and education
Example case: assaulting Isabella

The following scenario is based on an actual case. Jacob, age 26, babysat his 25-year-old girlfriend Sophia's 4-year-old daughter, Isabella. At the last minute, Sophia asked Jacob if he could watch Isabella that evening because her mother just called to say she couldn't babysit. He agreed and arrived moments later at 1700 hours, and Sophia immediately left for work. She returned at about 2300 hours from waitressing, and Isabella was sleeping.
The next morning, Isabella told her that Jacob gave her a bath because she wanted to play with her toys in the bathtub.

FITNESS TIP - from The Cooper Institute
Looking for new tools for functional training? This video shows a variety of functional training exercises that can be done with tools such as the ViPR, sandbags, or even a bar.  

STREET CRIMES TIP - from StreetCrimes.com
An Effective Interview Approach

One of the hardest things officers face when working the street is getting people to open up to you when you are trying to develop information on a crime that has occurred in your area of patrol. One way that I found to be successful is approaching people in a somewhat, nonthreatening manner to get them to open up a dialogue and speak to you. Using the following approach will increase your success rate in getting people to open up and talk to you.

An effective way to get people who might be reluctant to talk to the police is telling the person that their name came up as somebody who might be able to help you out. Do you have a few minutes to talk with me? Most people would feel uncomfortable saying no to you but with this approach, you are actually asking for their help. They will almost always feel compelled to talk to you.

It's also important, if possible, that you pre-plan your interviews. It's also important to realize that the more people are talking, the more information they are revealing to you.
ROLL CALL TRAINING - from PoliceOne.com

When your Partner Becomes a Hostage   


 

View a list of law enforcement training offered throughout the country. 


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