Pro Way DevelopmentAugust  2014 


An assessment of one's ability to think and reason on a standardized score is generally called IQ. The ability to express and control our own emotions is important, but so is our ability to understand, interpret, and respond to the emotions of others. 


Psychologists refer to this ability as emotional intelligence or EQ, and some experts even suggest that it can be more important than IQ in order to get ahead at work, get along with people and to make more money. While our IQ is set at birth our EQ or Emotional Intelligence can learned and improved on.

   What Is EQ?


As defined by Daniel Goleman, one of the pioneers of using emotional intelligence at work it is "The capacity for recognizing our own feelings and those of others, for motivating ourselves, for managing emotions well in ourselves and in our relationships."


It is the ability to monitor one's own and other people's emotions, to discriminate between different emotions and label them appropriately, and to use emotional information to guide thinking and behavior. It involves four main competencies self-awareness, social awareness, self-management and relationship management 


  Why Develop my EQ?
Studies have shown that people with high EQ have greater mental health, exemplary job performance, and more potent leadership skills. Markers of EQ and methods of developing it have become more widely coveted in the past few decades. 

An analysis of more than 300 top-level executives from fifteen global companies showed that six emotional competencies distinguished stars from the average: Influence, Team Leadership, Organizational Awareness, self-confidence, Achievement Drive, and Leadership (Spencer, L. M., Jr., 1997). 

 Let Us Help You Develop Your EQ!

 Contact Pro Way Development for:
  • 1-1 coaching on emotional intelligence
  • Seminars for your team on being more self aware 
  • Leadership skills training so employees can model great behavior
Click here to read our tips on developing your EQ

 Call Us for a Complimentary Assessment

Contact Pro Way Development a complimentary human resources business assessment to identify your EQ strengths and areas for growth. We provide cost-effective programs on a variety of soft skills training and coaching so that you, your team and your organization have the ability to reach goals.


Sincerely Logo


Laura Jacob


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 Pro Way Development


Pro Way Development is your source for employee training, executive coaching and meeting management.


Our services include:

  • Training to increase employee skills
  • Consulting services to manage employee relations issues
  • Meeting facilitation services so you can focus on your content
  • HR advice to motivate the right behaviors for profit and growth.  

To learn more about

Pro Way Development, please visit our website.

About Laura Jacob


Laura works with companies to ensure that their business plan includes a plan give employees and leaders the skills to communicate, manage and lead the organization to drive business growth.  



In addition to holding degrees in Psychology and Industrial Relations, Laura is certified as a Professional in Human Resources and a 6 Sigma Greenbelt. 

She is a requested speaker on time management, management fundamentals and working across generations.

Laura's teaching and facilitation style is highly interactive and ensures engagement of participants and the transmission of learning. Participants describe her as "keeps things fun, interesting, stays on task and is very learned and knowledgeable about the subject matter," and "able to engage even those hesitant to participate." 


She is also adjunct faculty at the University of Bridgeport and Manhattanville colleges where she teaches adult undergraduates and graduates on a variety of management topics. 
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