Software Upgrade Highlights
Many of the new features are related to more powerful billing capabilities that allow you to adapt to the changing requirements of insurance companies and the healthcare industry.
Here are the highlights: - New CMS-1500 implemented for both system-generated and pre-printed forms.
- Ability to add reminder notes to an insurance company profile and have it displayed while entering a client session.
- New fields in the client session screen to allow more information to be sent in electronic claims.
- New icon on Account Activity by Client screen to view the details of each 5010 electronic claim.
- Super-easy claim re-submit process that tracks the specifics of each re-submitted claim, while allowing data correction without deleting or re-entering a client session.
- Option to indicate whether a claim is ICD-9 or ICD-10.
- Implements electronic submission of secondary claims for payers who accept them, automatically using ERA or manual cash posting information.
- Adds option to create an alternate Pay-To address for your practice.
- Ability to indicate why a claim is filed late.
- Ability to indicate a service begin and end date for multi-day inpatient services.
- Ability to enter new line notes by session or insurance company.
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It Happens This Sunday Evening
We plan to take the system offline at 6 pm Pacific time on Sunday. If you attempt to access the system after 6 pm, you'll see our normal maintenance notice. We plan for the system to be back online with the new software by 10 pm Pacific time.
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This Will Probably Impact You
Providers who currently use the insurance override feature to override default NPI or other provider ID will need to update any entered sessions ready to be billed. Most of the insurance override function has been moved from the insurance profile to the client session. For overrides to work properly, you'll need to enter override information in the client session.
We've prepared a special page for you with more information and a set of updated tutorial videos. We highly recommend that you peruse any screens that you may have questions about. Most people will want to view, at a minimum, the tutorial for entering client sessions.
 | Check it out |
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New Product Launch Next Month
We also wanted to let you know that we've been working for over a year on a powerful and gorgeous new product. In the face of declining reimbursement rates, we have something to help you get more out of your practice that you'll probably even enjoy using.
Our developers can't wait to show it to you, and we plan to make it available next month. |
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