Power Lines E-Newsletter
Issue #133, January 2016
Board Approves Balanced Budget for 2016
Our Board of Directors has approved a $33.8 million Operating & Capital Budget for 2016. It will hold rates steady, maintain cash reserves, and fund $2.5 million in system maintenance and improvement work. See the press release
Ductless Heat Pumps Deliver Affordable, Year-Round Comfort
A ductless heat pump can heat and cool your home at a fraction of the cost of electric baseboards, wall heaters or a forced air furnace. Installing a ductless system is simple and low-cost, which makes it an excellent option for replacing or supplementing your existing electric heating system. 

We offer rebates of $800 or $1,200 for qualifying ductless system installations. To learn more, visit  www.crpud.net/ductless or contact our Energy Experts at (503) 366-5470 or experts@crpud.org.
Annual PUD Audit Underway
Each year an independent auditor reviews our accounting records. This audit ensures that we are conducting business in compliance with generally accepted accounting principles and that controls are in place to safeguard the PUD's assets. As part of the audit, customer records and billing activity are reviewed.

If you have questions about how your bill is calculated, individual line items on your bill, your billing history or your energy usage, please contact Customer Accounts at (503) 397-0590 or custsvc@crpud.org.

If you feel that your bill was calculated incorrectly or that your account balance is not correct, please write to our auditors and describe the error. Please include a copy of your billing statement, if available.

Send your letters to:
Kenneth Kuhns & Co.,
570 Liberty Street SE, Suite 210
Salem, OR 97301 
Opening blinds
Tips for Staying Comfortable & Cutting Energy Waste
Did you know that opening blinds and curtains on sun-facing windows can help reduce winter heating bills? Let the sun heat your home, then close the blinds when it's not hitting the windows anymore. We have more tips to help you stay comfortable and save energy when the temperature drops. 

PUD Employees Raise $10k for United Way

The PUD's employees have shown their generous spirit once again, donating $10,726 during the PUD's annual United Way campaign. This year's campaign included an ugly sweater contest and a turkey drop. All proceeds benefitted United Way of Columbia County.