The Renamed Government Analytics Program (GAP) Will Offer Enhanced Menu of Analytical and Performance Management Services to Governments and Government Agencies
The Collins Center's Municipal Performance Management Program (MPMP) is now the Government Analytics Program (GAP). While the mission remains the same - to strengthen government's use of data, measures, and goals, to make it a permanent feature of management practices, and to accelerate the sharing of ideas and best practices among governments and government departments - GAP will expand its services offerings and accept non-municipal government clients.
Why the new name? Government Analytics Program better reflects GAP's role in providing governments with a wide variety of analytical support needed to improve operations, implement best practices, and undertake bold new initiatives.
In the three years since its founding, MPMP/GAP has evolved to better serve governments and government agencies. In addition to the particular expertise in long-term department analytical support for municipalities, MPMP/GAP has begun accepting project work and has added a fire district and a housing authority as clients. In addition, GAP will absorb the Collins Center's parallel schools analytical program (known as the Massachusetts In-District Data Analysis Support program - MIDAS) in FY2016, adding expertise in school data and best practices.
In addition to the traditional department analytical support and performance management services, which are still available, GAP has developed a menu of service options. GAP analysts are also available to help develop other project ideas from the earliest brainstorming phase. Below are examples of commonly requested projects.
- Overtime versus hiring analysis
- Work order system implementation
- Fleet management assessment
- Internal process mapping
- GIS hotspot mapping for calls for services or crime
For additional project ideas, please visit www.umb.edu/cpm/gap or contact us at 617-287-4824 or collins.center@umb.edu.
Note that GAP will be re-launching New England StatNet meetings sometime in FY16. See the following article for information about the next School StatNet meeting.
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