Monthly Newsletter
May 30, 2014


Contact CRAO

CRAO Resources



In an effort to reduce email clutter the MBECT Tips & Tricks Newsletter has been incorporated into CRAO Chatter.



Frequently Asked Questions

Billing Calendar & Study Applications

Clinical Research Billing Guidance

Office of Research

CRAO Newsletter Archive


CRAO would like to thank our partners in our recent  Lean Process:

Revenue Cycle Research Billing Group (RCRB)
The Office of Research

All of our efforts have resulted in mutual knowledge, respect and improved processes.

We couldn't have done it without all of you.
Thank you!

Clinical Research Billing and Coding
MiChart Charge Clean Up Continues!
null Reminder that a MiChart charge clean up process continues with all billing units and may potentially impact research accounts.
Charges have been identified with dates of service as far back as February 2012. We are truly sorry for the inconvenience and extra burden this may cause.
Please continue to submit corrections to CRAO at CRBIssues-help@med.umich.edu and know that we are committed to work diligently in a flexible manner to resolve any difficulties you encounter.
New Bundles
Stork Bundle

Bundles have been created to assist with Calendar Building.    

Moderate Sedation:

When the procedure includes moderate sedation this bundle captures the facility charges.      

Labs for:

Hepatitis A

Hepatitis B

Hepatitis C


Pregnancy test   


MBECT: Disenrollment and
Visit Management!
The Importance of Disenrollment
Thank you to all of the Study Teams who have already contacted us and disenrolled their participants!!
Disenrolling subjects from MBECT when the study participant has completed or is "off study"
benefits your Study Team, all of Clinical Research Billing, and especially your study participants.
This helps reduce clinical research billing errors, reduce the work load for you and the research work queue and makes data in MBECT and MiChart accurate with timely disenrollment of our participants.
We're here to assist and will continue reaching out to support teams in completion of this important practice! 

To our new Business System's Analyst, Kristen LaVasseur, who starts June 2nd!
Kristen comes to CRAO with a broad background in Clinical Research having worked in the Clinical Trials Office (CTO) for several years.
We are looking forward to utilizing and integrating Kristen's knowledge of business applications and Metrics within CRAO.
Kristen can be reached at kmatta@med.umich.edu or by calling 998-6567.
Welcome to the Team Kristen!!
Office of Research
The Clinical Research Calendar Review & Analysis Office is part of the Office of Research, where our mission is to foster an environment of innovation and efficiency that serves the U-M Medical School community and supports biomedical science from insight to impact.