Enhanced TAC Online Dispatch Board for Service Routes and Work Orders.
 
In This Issue:
TAC Online Dispatch Update  
Welcome Our New Tech Support 
Knowledge Base and Tickets  
TAC Online Dispatch Tools Update
New Drag and Drop Calendar and Edit Grids

Awesome new TAC Online 
service route and work order dispatch tools.
 

Service Routes  (F5) 
New edit grid gives the dispatcher the power to group, sort, search and edit across multiple dates and/or routes for quick route changes. Just click and edit route, stop, or note.

Features of the grid include:
  • Google-like search
  • Column grouping and sorting
  • Editing of key fields within the grid
  • All changes immediately saved
  • One click link to site or customer master
  • View all work orders on Google map
  • Renumber Selected Route  
Edit Service Stops in the Edit Grid. 
 
Work Orders  
Work Order Edit Grid (F4) 
Give your dispatcher the power of the grid to group, sort, search and edit across multiple dates or resources to quickly organize and order work to be completed.   

Features of the grids include:
  • Google-like search
  • Column grouping
  • Editing of key fields within the grid
  • All changes immediately saved
  • One click link to site or customer master
  • View all work orders on Google map
Viewing work orders on an edit grid (F4) 




 
 



Work Order Drag & Drop Calendar (Control-F4)
Switch to the Work Order Drag & Drop Calendar to manage work for specific dates and times with powerful drag and drop calendar features.

Features of the calendar include:
  • Many routes and/or dates can be displayed in the calendar at the same time
    • Select which dates you want to see - view single day, work week (M to F), week (all seven days), Month, or timeline.
    • Select which routes you want to see. Routes / resources to view can be added and subtracted through the display 
  • Changing Work Order Schedule
    • Change assigned routes, dates and times by dragging work orders on scheduler to new route/date/time
    • Change start and end times by dragging on work order
  • Set default time period to 15, 30 minutes, 1 or 2 hours. 
  • Edit work order information on calendar
  • View work order number, site number, work order type and status, and driver notes on calendar.
  • Print work order calendar view in several formats when paper needed.
Work Order Drag & Drop Calendar (Control F4)



How to try ...
These new dispatch tools can be turned on using the User Settings in the Admin menu. Just uncheck the "Use Legacy Dispatch F5 Form" and "Use Legacy Dispatch F4 Form" options at the end of the list of settings on the User Settings tab.
Welcome Roman to Our Team
 Welcome Roman
Romanovskiy to our tech support team!


Roman is excited to be joining our tech support team and getting to know all of you.  He has a strong background in computer software development and support in a variety of industries in the New York and New Jersey areas.



 
www.clearcomputing.com  
Knowledge Base and Support Tickets  
Our new website is now up!
Check out our new website at http://www.clearcomputing.com
What's New?

Knowledge Base  
  •  Videos
  •  How to Directions for TAC On Line
  •  Business practices e.g. Surcharges
  •  Operational recommendations e.g. Speed unit placement
Support Tickets   
  • Create new tickets 24x7
  • Ask questions and get answers
    • On business practices, etc.
  • Report issues and get solutions
  •  View your ticket statuses and solutions
Joke of the Week
Cannibals in the Workplace

A big corporation recently hired several cannibals in the interest of cultural diversity.

You are all part of our team now," said the HR rep during the welcoming briefing. "You get all the usual benefits and you can go to the cafeteria for something to eat, but please don't eat any of the other employees."

The cannibals promised they would not. Four weeks later, their boss remarked, "You're all working very hard and I'm satisfied with you. However, one of our shipping clerks has disappeared. Do any of you know what happened to her?" The cannibals all shook their heads no.

After the boss left, the leader of the cannibals said to the others, "Which one of you idiots ate the shipping clerk ?" A hand rose hesitantly, to which the leader of the cannibals continued, "You fool --- for 4 weeks we've been eating managers and no one noticed anything. But Noooooo, you had to go and eat someone who actually does something!"

Cartoon of the Week
Live Support
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