Enhanced Dispatch Board for Service Routes and Work Orders on Web Stations.
 
In This Issue:
Dispatch Board Update  
Free Credit Card Evaluation 
Knowledge Base and Tickets  
Dispatch Board Update
Dispatch Board: A Complete Set of Tools
To Manage your Operations

Service Routes 
Designed so everyone can view the routes, but only the dispatcher can edit them. 

Edit Service Stops in the Edit Grid. 
 
Work Orders 
Work Order View
View work orders in grid mode where you can group, sort, search and review without disrupting operations. You can also view using on the calendar to see how orders are organized on selected days, weeks, etc. 

Work Order Edit
Give dispatcher power of the grid to group, sort, search and edit across multiple dates or resources to quickly organize and order work to be completed.    Then, switch to Calendar to manage work for specific dates and times with powerful drag and drop calendar features.
Viewing work orders on a calendar 



 
Standing Orders
To be released 2/12/2016
 
Features of the grids include:
  • Google-like search
  • Column filters
  • Column grouping
  • Multi-column filtering
  • Editing of key fields within the grid
  • Save all changes at end of editing
  • One click link to site or customer master
Related Knowledge-base Videos: Using the Grids

Features of the calendar include:
  • Many routes and/or dates can be displayed in the calendar at the same time
  • Changing Work Order Schedule
    • Change assigned routes, dates and times by dragging work orders on scheduler to new route/date/time
    • Change start and end times by dragging on work order
  • Display Controls
  • Select which dates you want to see
  • Change calendar view to day, work week (M to F), week (all seven days), Month or any date range selected on a calendar. This two month
  • Mini calendar lets you highlight specific days you want to manage and the calendar immediately adjusts the display for the days selected.
  • Select which routes you want to see. Routes / resources to view can be added and subtracted through the display
  • View work orders grouped by route and/or schedule date
  • Set default time period to 15, 30 minutes, 1 or 2 hours.  Default is two hours.
  • Change start and end times of day, e.g., start day at 6am, end at 10 pm.
  • Work orders are color-coded based on status and work order type.
  • Edit work order information on calendar
  • Un assigned work
  • Located at top and left side to allow easy management
    • Work orders that are not assigned to routes are in the far left column.
    • If no start time, then orders show up for scheduled date at top of day so than can be easy moved to a time slot.
  • View work order number, site number, work order type and status, and driver notes on calendar.
  • Print work order calendar view in several formats when paper needed
  • Electronically interworks with tablets, all changes real time
  • View-only mode
    • This allows all other users to see the scheduled work and the benefits of a calendar display, but not open the door to unintentional changes.
Related Knowledge-base Videos: Using the Calendars

You can try out our Scheduler Station with a free online demo
Main Menu Dispatch / Dispatch Board  
Options to try:
  • Service Routes View and Edit
  • Work Orders View Grid and Calendar
  • Work Orders Edit Grid and Calendar
 [ Login=demodis Password=demodis@999 ]

Your Credit Card Processing
 Free Evaluation at the Pumper Show 2016

Indianapolis Pumper Show - 2016  
by Jennifer Guy, Credit Card Specialist


If you are going to the pumper show this year, you know there is the opportunity to buy new equipment, meet with new people, find out what is on the horizon in your business and to reconnect with friends.     

Did you know that if you visit the Clear Computing booth, you can also get an evaluation of your credit card processing?  We can talk about what your monthly volumes are, what your current processing environment is, and see whether it makes sense for you to integrate your processing with TAC or not. 

If you bring a copy of a recent statement, I could even give you an idea as to the difference (usually lower) in price you would enjoy with Joel's pricing model.  And I can help you to understand your statement, if you have any questions about it. 

At the very least, you can get your questions answered about PCI Compliance and other data security issues and understand the benefits of paying attention to your security.  Joel and the folks who design and manage TAC do an excellent job of protecting you, but you can't ignore it - you should really understand it.   

I'm looking forward to the show - it is such a great opportunity for me to meet people I have been talking to.  I hope to see you there! 
(for questions about how the integration process works, visit TacCreditCards.com)


Jennifer Guy
Credit Card Specialist
 

www.clearcomputing.com  
Knowledge Base and Support Tickets  
Our new website is now up!
Check out our new website at http://www.clearcomputing.com
What's New?

Knowledge Base  
  •  Videos
  •  How to Directions for TAC On Line
  •  Business practices e.g. Surcharges
  •  Operational recommendations e.g. Speed unit placement
Support Tickets   
  • Create new tickets 24x7
  • Ask questions and get answers
    • On business practices, etc.
  • Report issues and get solutions
  •  View your ticket statuses and solutions
See us at  WWETT February 18-20, 2016
Indiana Convention Center|Indianapolis, Indiana
Joke of the Week
Hair Dryer
 
A distinguished young woman on a flight from Switzerland asked the priest beside her, "Father, may I ask a favour?" 

"Of course. What may I do for you?" 

"Well, I bought an expensive electronic hair dryer that is well over the customs limits and I'm afraid they'll confiscate it. Is there anyway you could carry it through Customs for me? Under your robes perhaps?" 

"I would love to help you, dear, but I must warn you: I will not lie." 

"With your honest face, Father, no one will question you." 

When they got to Customs, she let the priest go ahead of her. The official asked, "Father, do you have anything to declare?" 

"From the top of my head down to my waist, I have nothing to declare." 

The official thought this answer strange, so asked, "And what do you have to declare from your waist to the floor?" 

"I have a marvellous little instrument designed to be used on a woman, but which is, to date, unused." 

Roaring with laughter, the official said, "Go ahead, Father." Next!

Cartoon of the Week
Live Support
Live support combines instant chat, instant messaging and emails in one place.   Please be sure to provide your site number and phone number!

 

Clear Computing, Inc. | Phone: 732-747-0113|| Fax: 732-444-3123
Email | Website

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