In This Issue
Live Support
See Your Data
Write-a-Review
Account Balances Online
Joke of the Week
Cartoon of the Week
Quick Links
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Clear Computing, Inc.
55 North Gilbert St
Suite 3103
Tinton Falls, NJ 07701

Phone: 732-747-0113
Fax: 732-444-3123
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Business Intelligence Dashboard (BID) is Now Available.   
Contact us to experience the power of BID with your data.  
  • View vital company information on interactive dashboards. Have a look at the Customer Collections Balance Analysis Dashboard: 
 

Click here to view all our dashboards. 

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Call our office at 888-332-5327  or
Click on our Live Support Chat box. 

Website Changes  
Our Clear Computing website has been updated. 
  • Live Support is still on the front page.
  • We have a new link to our Customer Center (Yellow button upper right corner of home page .)
  • Remote Desktop and the Customer Portal / Online Payments are on the Customer Center page. 

Credit Card Processing: Does EMV affect you? 
Does EMV affect you?  Only if you are a  Card Present Operation
by Jennifer Guy, Credit Card Specialist

EMV is the chip card technology that is in the news these days.  It has been being used in Europe for years.  The US is a late 
adopter, but that begins on October 1st.

Does it affect me?
ONLY IF someone comes in and hands you a credit card which you then swipe.  If that is the case, then you need a new terminal to handle the chip cards.

Why do you have to do this?
Because you become liable for any fraud perpetrated against you.  If you accept a card by swiping it (yes, you can still swipe), and that card turns out to be fraudulent, then you pay for that fraud.  If you have the chip machines, and accept a fraudulent or stolen card, then the bank will pay for the fraud.  Here is an official discussion of this phenomenon.

"One key component in the EMV discussion is its accompanying liability shift. This liability shift means that those issuers and merchants using non-EMV compliant devices that choose to accept transactions made with EMV-compliant cards assume liability for any and all transactions that are found to be fraudulent.
MasterCard defines the liability shift this way:  The party, either the issuer or merchant, who does not support EMV, assumes liability for counterfeit card transactions.  Understand that by issuer, the card companies do not mean themselves; the term refers instead to banks, credit unions, and any other financial institution issuing credit or debit cards.    Read more here. 
 
IF YOU DON'T SWIPE CARDS
 
Stay tuned - we fully expect that if security holes get plugged in the retail world, the card-not-present world will become more attractive to the fraudsters.  Don't get complacent!
 
From Joel:
We work every day to make and keep TAC secure.  There has never been a breach of TAC and we want to keep it that way.  We hold our customers to high standards in their local set up and we hold ourselves to a higher standard for our products and services.  We are ahead of the game on security and we plan to stay that way. 
- Joel Smith.





 See Your Account Balances Online
on Our Website
Did you know you can look up your account information and pay your invoices  
on the Clear Computing website?
 
Go to our live support at http://www.clearcomputing.com/ and get your login and password. Then click on green button "My Account" from the Customer Center to see your information. 


If you're a TAC Online user, you can put a Customer Portal on your website and give your customers access to their account history and service information.  Your customers can even pay bills right from your website.

Contact our office for more information.


Write-a-Review  
We are always looking for real life stories and comments on how TAC Online has been a benefit to you and your business. 

Write a review for TAC OnLine
- Just click here 

 

Your time to write a review is appreciated.    :)  


Joke of the Week
Late for Work
 
Jones came into the office an hour late for the third time in one week and found the boss waiting for him. "What's the story this time, Jones?" he asked sarcastically. "Let's hear a good excuse for a change."

Jones sighed, "Everything went wrong this morning, Boss. The wife decided to drive me to the station. She got ready in ten minutes, but then the drawbridge got stuck. Rather than let you down, I swam across the river, look, my suit's still damp -- ran out to the airport, got a ride on Mr. Thompson's helicopter, landed on top of Radio City Music Hall, and was carried here piggyback by one of the Rockettes." 

"You'll have to do better than that, Jones," said the boss, obviously disappointed. "No woman can get ready in ten minutes."

Funny Cartoon of the Week