In This Issue
Live Support
Sales Station Update
Sales Station Features
TAC Version Updates
Account Balances Online
Write-a-Review
Joke of the Week
Cartoon of the Week
Quick Links

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Our Mailing Address
Clear Computing, Inc.
55 North Gilbert St
Suite 3103
Tinton Falls, NJ 07701

Phone: 732-747-0113
Fax: 732-444-3123
Live Support
Live support combines instant chat, instant messaging and emails in one place. 

Please be sure to provide your site number and phone number!

 

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TAC  Sales Station Update
New Web Sales Station
The New Sales Station is available for pre-production testing. (We are still making improvements!)

Try out the new sales station!   CLICK HERE.
(login=demo, password=demo@999)

Some of the new features in this update are:
  • Google-like search box that searches all displayed fields
  • Search by invoice, work order and unit serial number
  • Adjustable column widths
  • Selection of display themes ( Lots of different styles)
  • Financial summary on location tab
  • Invoices and work orders can be emailed as attachment
  • Invoice and work order export in (pdf, rtf, html, etc...)
  • Email
    • Multiple recipient email addresses (Pull down of site and customer emails)
  • Edit Site Master
  • Line items on proposal can be edited
  • Faster response times
Coming In next update:
  • Populate note text from codes in reference file 89
  • Updated Icons
Try out the new sales station!   CLICK HERE.
(login=demo, password=demo@999)

TAC Sales Station Features

Give your sales staff the tools they need on the road.

  • Access using any web browser
  • Languages (English, Spanish)
  • Selection of display themes ( Lots of different styles)
  • Search Sites and Customers
    • Search and view customer and site information, including
      • Address, phone, email
      • Google map of location
      • Billing notes, invoice note and site comments
      • Customer code, account type and status 
    • Search by invoice, work order and unit serial number
    • Google-like search boxes that search all displayed fields
    • Search by individual column
        • Begins
        • Contains
        • Doesn't contain
        • Equals
        • Doesn't Equal
    • Adjustable column widths
    • Column chooser so you can add or remove columns displayed
  • View site information
    • Location with map and directions
    • Financial information
    • Search/view/print/email invoices
    • Search/view/print/sign/email work orders
    • Search/view assigned service routes and units
    • Search/view/add/email site and customer notes
  • Edit Site Master
  • Add a new customer    
  • Add a new site to new or existing customer
  • Manage a proposal invoice which includes:
    • Add and edit line items
    • Generate a proposal invoice
Try out the new sales station!   CLICK HERE.
(login=demo, password=demo@999)

TAC Version Updates

Recent updates to TAC include:

  

Company Grid Management

Under Admin, User setting, check box "Use Company Default Grid". This is a set of templates is used by everyone with the box checked. This way everyone uses the same setting for the entire company. If not selected, the individual user can make their own grid settings.

  

Bulk Emailing - Limits Expanded   

The bulk emailing limit for cloud accounts has been raised to 1000 emails for cloud customers. Premises customers still have a limit of batch size of 200 as required by most ISP providers to avoid spam sites

.

  

TAC Online - Scanning Serial Number Bar Codes    

We continue to add features to remove any paper and voice communication for normal operations with employees and customers. These new services support your driver reporting serial numbers to back office for deliveries, pickups and exchanges. The driver simply scans the unit code (yes we support all coding types QR, bar code 39, etc.) and you receive both a real-time email and a note inserted into TAC Online immediately. Close business transactions now!

Your customer can scan a Service Survey QR code with any scanner software and they will be prompted on unit status, and option to add a note. 7 x 24 customer service.


The new services are based on two scanner tools: 

  • QR - Service Survey for customers and consumers
  • Drivers Scanner App (Free with Service Station)
Driver Web Service Station
Work orders now include a display of Unit Count (U#) that ,when clicked, will display all the units assigned to the service location. This enhancement was required to meet the following business needs 
  • Pick up and delivery units driver knows which type and specific serial number
  • Roll off exchanges where multiple containers are on location
  •  Implementation of QR and bar code scanning to verify serial number on unit and assigned number in the field
  • GPS verification of unit location
  • Container size, quantity and location for recovery markets, e.g., yellow, black oil

Missed Stop Verification Report

The report list all stops with either:     

  • No service verification entry in the last 6 days
  • Service verification entry where the distance from the stop is more then 250 feet

Location of the report is - (Reports/Dispatch/Service Stops/Report40).   Setting the minimal distance from the service location in feet is in (Admin\system setting\work order\service stop tab).

 



 See Your Account Balances Online
on Our Website
Did you know you can look up your account information and pay your invoices  
on the Clear Computing website?
 
Go to our live support at http://www.clearcomputing.com/ and get your login and password. Then click on green button "My Account" to see your information. 


If you're a TAC Online user, you can put a Customer Portal on your website and give your customers access to their account history and service information.  Your customers can even pay bills right from your website.

Contact our office for more information.

Write-a-Review  
We are always looking for real life stories and comments on how TAC Online has been a benefit to you and your business. 

Write a review for TAC OnLine
 - Just click here 

 

Your time to write a review is appreciated.    :)  

Joke of the Week
Skyscraper

Two men were sitting at a bar at the top of a skyscraper. Both were bending their elbows at a steady rate. The first man said, "You know, there's such an updraft on the outside of this building, that if you jump off, you'll fall for a bit, but the updraft will catch you, and bring you right back up to this balcony. 

The second guy said, "I don't believe it, you'll have to prove this to me." 

So the first guy goes over the balcony and jumps off. He falls and falls and falls, and then he slows in mid drop, and begins rising back up. Finally, he lightly steps back onto the balcony. "See, I told you," he says. 

The second guy says, "I've got to try that." So he jumps off the balcony, and falls and falls and falls and falls. Finally, splat on the ground. 

The first guy returns to the bar and orders another drink. 

As he serves the drink, the bartender says, "You're a mean drunk, Superman."
Funny Cartoon of the Week