Clear Computing Bits and Pieces 
5/1/2014
In This Issue
Live Support
Dispatcher Story
Write-a-Review.
Joke of the Week
Cartoon of the Week
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Clear Computing, Inc.
55 North Gilbert St
Suite 3103
Tinton Falls, NJ 07701

Phone: 732-747-0113
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 How one dispatcher got his weekends back 

Here's a real story about a dispatcher whose life just got a whole lot better!

 

Sam is a dispatcher for a liquid waste company who happens to live well over an hour from his office.  He often had drivers who needed to work the weekends handling special events and last-minute situations.  So, despite his "weekends off", he had to drive in to the office early on Saturday or Sunday mornings and create, then print out his driver's route sheets.

 

Not any more! Sam let us know this week how his life has changed since his company has combined TAC Online with our Driver's Service Web Stations.  Now he stays at home, logs into TAC Online to make route assignments and his drivers get their up-to-the minute route changes when they log in to their portable devices.

 

Here's Sam's weekend morning before and after:

 


 Driver's Web Service Station - New Changes
Recent updates to the driver's web station: 

 

The web service station now includes three levels of Production Tracking:

 

1. Date, time and location of site service

2. Date, time, location and hours to complete site service

3. Unit level date and time of service  NEW

 

All three options support including  tracking on invoices sent to the end customer.

  

Option 1 

Takes minimal driver time, one check box per stop. You get immediate back office notification of the service completion date, time and location of driver. 

 

Option 2

Adds a second click and you can capture unit quantities, waste pumped, material usage with end customer email notification option. Back office and the customer both are immediately notified when the driver reports service completion. 

 

Option 3

Track the date, time of each unit serviced by serial number. 

  

Changes include: 

1. Service stop verification now limits to only  one entry per day. 

Some drivers were entering multiple entries rather than change description, i.e., unit blocked, serviced latter.

 

2.Service verification without GPS. 

In areas with weak internet coverage, it could take 1+ minutes to get lat/long. This option reports date & time and uses existing lat/long

 

3. Yesterday,s completions for a route

Many times routes can not be completed on same day. New link allows driver to see see yesterdays completions for a route so they can complete the work

  

 

Coming Soon:

Here are items we will be adding in the near future:

  • Driver controlled stop number and renumbering
  • Production Status Dashboard
  • Notification to driver that account is past due
  

Give it a Try

Service  Login=demo Password=demo@999 ]  CLICK HERE. 
 

 See Your Account Balances Online
on Our Website
Did you know you can look up your account information and pay your invoices
on the Clear Computing website?


Go to our live support at http://www.clearcomputing.com/ and get your login and password. Then click on green button "My Account" to see your information. 


If you're a TAC Online user, you can put a Customer Portal on your website and give your customers access to their account history and service information.  Your customers can even pay bills right from your website.

Contact our office for more information.


Write-a-Review  
We are always looking for real life stories and comments on how TAC Online has been a benefit to you and your business. 

Write a review for TAC OnLine
- Just click here 

 

Your time to write a review is appreciated.    :)  


Wisdom
Sally was driving home from one of her business trips in Northern Arizona, when she saw an elderly Navajo woman walking on the side of the road. As the trip was a long and quiet one, she stopped the car and asked the Navajo woman if she would like a ride. With a word or two of thanks, she got in the car. 

After resuming the journey and a bit of small talk, the Navajo woman noticed a brown bag on the seat next to Sally. "What's in the bag?" asked the old woman. Sally looked down at the brown bag and said, "It's a bottle of wine. Got it for my husband." 

The Navajo woman was silent for a moment, and then speaking with the quiet wisdom of an elder said, "Good trade." 

Funny Cartoon of the Week