Management of Quality: Looking out for Your Best Interest

For the past several years, IPA has performed an internal assessment of all orders / shipments by keeping a detailed log recording a variety of details including: order date, promised shipping date, actual shipping date, etc.

Tracking this information has helped IPA take a critical look at our processes and improve upon them to ensure we are providing the best customer service possible for each and every order.

DID YOU KNOW...

Light Bulb Idea

You can review any current orders or past shipments completed with IPA at anytime?

Each client has a personal login and password to the IPA Order Management System (OMS).

Please contact IPA@usaipa.com today for your personal login and password!

IPA'S ORDER MANAGEMENT SYSTEM (OMS) & ORDER TRACKING PROCESS

IPA's Order Management System (OMS) provides endless possibilities for each client to keep track of their shipments. By using your unique login and password, each field office

can utilize the following features:

Search for Past or Current Orders
View all Correspondence Relating to a Specific Shipment
Email IPA Directly from your Customer Login
Request and Approve IPA Quotes Online
Track Order Progress
View Shipment Details
View and Print Documents Related to a each Order

IPA's WAREHOUSE & QUALITY CONTROL

IPA's onsite, full service warehouse offers other services in addition to freight consolidation. Equipment for emergency response and high profile programs can be ordered in advance and kept in stock, ready for dispatch at a moment's notice.

IPA proudly offers the following services:

Inventory Control                           Warranty & Asset Management
Service Tag Tracking              Kitting Services
Same Day Dispatch                      Freight Consolidation
Custom Crating & Palletizing     Stock
Multiple Security Measures       Volume Reduction

Contact your account representative or email IPA@usaipa.com for more information about how we can support your mission and ongoing programs.