I probably have dozens of books and articles on the topic of change.
Change Anything, Leading Change, Changing Minds, Deep Change, The Dance of Change are several of the book titles I can see from my desk.
It's not surprising that someone in my line of work would have numerous resources on change. But recently I was reflecting on the fact that most of these resources are oriented toward those who are the change initiators. And, in fact, those who may have a role in implementing the change but have questions or concerns are often viewed as "resisters." There's even a whole body of content in the change literature dedicated to overcoming resistance to change.
Many of the people I work with are middle managers, people who report to others and who have people reporting to them. They often struggle with their role in a change process, especially when there are aspects of the process or intended outcomes they have concerns about. If they voice their concerns too strongly, they fear being labeled as resisters yet if they go along passively, they risk being out of integrity.
Whether you are the change initiator or the change implementer, you have a role and a set of challenges in the process. Here's a simple way to think about it:
Change Initiator
Your role: You believe in the change, have buy-in. It may even be your idea. You have personal enthusiasm, even passion.
Your challenge: To get buy-in from others toward implementing the change.
Resources: Any of the great books and articles on change will help; any of the books on influence (Influencer, Instant Influence, Drive, How to Win Friends and Influence People) will help.
Change Implementer
Your role: It's your job to implement the change. You may be half-hearted about it. May have concerns or reservations about where you're going or how to get there. You're not in the driver's seat.
Your challenge: To buy into the change yourself. To determine whether you are resisting the change just because it's change or whether you have legitimate objections. To be clear about those objections or concerns and be able to influence the process and the outcome as the change is implemented.
Resources: Stephen Covey's "Circle of Concern." Any books or resources on how to have difficult conversations (e.g., Crucial Confrontations); any of the books on influence (see above). Especially useful: Getting Things Done When You Are Not in Charge (one of the only books I've seen written specifically for the implementers.)
For those of us who give workshops or consult on change related topics, let's make a commitment to strengthen the comfort level and skillfulness of the change implementers and the receptivity of the change initiators to getting constructive input about the change process. It will only add to the result even if the process is more complicated.