Whether in business for two years or twenty years, many small business owners are so busy working IN the business, they neglect working ON it.

  

If your business is ready for growth, SBDC GrowSmart gives you the tools and strategies to reach your goals. Combining the latest ideas with timeless principles, GrowSmart will propel your business forward! Georgia SBDC training has helped thousands of business owners build a foundation for growth. GrowSmart is the product of our experience and commitment to Georgia's small businesses. SBDC GrowSmart This program gets results!

  

In full or half day weekly sessions, learn to analyze and manage your business like a seasoned CEO:

             * 35 hours of class time covering all areas of business operation

             * Evaluate your business, competition, and target markets

             * Hands-on, interactive program promotes sharing of best practices

             * Expert speakers add insights to the topic of the day

             * Step-by-step development of your company's strategies for growth

  

Combined with long term one-on-one consulting with SBDC professionals, learn to apply course principles and build a business for today's challenging times.

  

October 29 Tuesday, 9:00 am-4:00 pm Module 1

November 11 Monday, 9:00 am-4:00 pm Module 2

November 19 Tuesday, 9:00 am-4:00 pm Module 3

December 3 Tuesday, 9:00 am-4:00 pm Module 4

December 10 Tuesday, 9:00 am-4:00 pm Module 5

  

Complete your application online by clicking HERE. 

  

CrowdWest is a single day event for Georgia based businesses, students, entrepreneurs, investors, faith-based organizations and non-profits to learn how to "grow and prosper" utilizing non-traditional funding options to "democratize" capital for their business, organization or cause.

  

CrowdWest is vital to: Small Business Owners who learn how to gain access to non-traditional capital located in Georgia and investors who gain access to new Georgia small business opportunities.  

$100 Fee Includes all general sessions and afternoon workshops.  Choose any track to register and then feel free to attend the sessions that interest you most. 

Most of us would say customer service is one, if not, the most important thing for a business's success. More times than not we will hear how bad of an experience someone has had over the good ones.

  

As a business owner, are you concerned about your customer service? Have you put any thought into making sure your staff is trained to provide the most exceptional service you can offer? 

 

I will provide you with some suggestions and thoughts to consider concerning customer service.

 

1. Become Proactive

2. Social Media

3. Provide Training

4. Follow Up with Customers

5. Practice What You Preach

 

To read the rest of this month's SBDC article, visit their website at

http://ugasbdcrome.wordpress.com/2013/07/23/hicks-customer-service/

 

The mission of the UGA SBDC is to enhance the economic well-being of Georgians by providing a wide range of educational services for small business owners and aspiring entrepreneurs. For more information, please visit www.romesbdc.org or call 706-622-2006.