April 18, 2013
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Chapter Meeting Spotlight


The New Leadership Model: Driving Business
Growth in a People-Led Economy

Michelle M. Smith, CPIM, CRP
May 9, 2013
Bellevue Club, 11200 SE 6th Street

Leaders are discovering that many pre-Recession business strategies to drive growth and engagement are no longer appropriate or effective, but they're struggling with crafting a contemporary path forward. Employees represent a significant key to the speed with which businesses continue to recover from the downturn, but they are only one of many groups contributing to organizational success. New research proposes an updated view of business as a purveyor of the critical "Human Value Connections" and the new role of leadership is to build and optimize these connections so that the organization-and its people-can prosper and thrive.

Michelle will introduce unique strategies thoroughly researched by the FORUM for People Performance at Northwestern University and proven successful by a variety of organizations, including McDonald's, Mayo Clinic, SC Johnson, Aflac, American Red Cross, SAS, and Edward Jones Investments. Discover their insights about how to innovate, thrive, and grow in the new global economic landscape of the People-Led Economy.

This groundbreaking and tested research proposes a fresh and updated model for leadership that embraces a broad spectrum of constituencies and focuses on 'enrichment' rather than engagement. It will be these groups' ability to innovatively solve new problems, adapt to unexpected challenges and connect their contributions to society at large that will position your business for success and sustainable growth. And how we lead, how we motivate, and how we define value will all have to change. We'll explore this shift in strategy and the many advantages of pursuing enrichment leadership practices.

Named as one of the Ten Best and Brightest Women in the Incentive Industry and a President's Award winner, Michelle Smith has worked in every facet of recognition and incentives, both domestically and internationally.

A highly rated international speaker, author, and consultant on performance improvement; Michelle is a respected authority on internal branding, leadership, and employee engagement. She's published and presented more than 500 articles and lectures and has advised many of the world's most successful organizations and the governments of the United Kingdom and the United States on how to optimize their performance improvement initiatives to gain maximum return on investment.


This session has been approved for 1 General HRCI credit.

Lake Washington Human Resources Association | 206-838-5224 | office@lwhra.org
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