Chapter Meeting Spotlight
People: Difficult or Different
April 11, 2013
Belleuve Club, 11200 SE 6th Street
View more information and register.
The importance of trust and respect in the workplace is both intuitive and well researched. At a macro level, problems in this area cost companies billions of dollars annually; on a micro level it can mean the stress and challenge of working with a "difficult" person.
In this one hour session, George will present information about predictable patterns of behavior people demonstrate and why "different" does not have to be "difficult." The session provides an informative and humorous way to learn your behavior pattern and the patterns of others. By understanding these patterns you will learn how making slight adjustments in your behavior can significantly impact your ability to build trust and respect with customers and coworkers.
By the end of this session the attendee will be able to:
- Identify the important difference between behavior and personality
- Recognize four distinct ways that show up as differences in people's behavior at work
- Apply their awareness of behavior patterns to determine their own preference
- Identifying the way trust and respect impacts the perceptions you have of others through the lens of behavior patterns
- Understanding how to modify your behavior and make it easier to work with different behavior patterns
George Myers is a senior partner and consultant at the Effectiveness Institute in Bellevue, Washington. His years of experience working in and with organizations along with his engaging and affable delivery style create an enjoyable and informative session. Some of his recent client engagements include Chrysler, Michigan State University of Microsoft.
This session has been approved for 1 General HRCI credit.