Intuit withdraws Release 6 Update for QuickBooks 2014
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While it is not uncommon for QuickBooks versions to have "bugs", the number of such glitches with Release Updates has (with just a few notable exceptions) tends to be minimal, but apparently that is NOT the case with Release 6 for QuickBooks 2014. Intuit withdrew the R6 update apparently after Technical Support began receiving a large number of reports of user issues.
Release 6 was issued to 'manual update' a little over a week ago, and rolled out to 'automatic update' within the last couple of days and it was only after users began receiving these updates that a variety of problems started being noticed. After installing Release 6 for QuickBooks 2014 or Enterprise Solutions v14, you may see the error "QuickBooks has stopped working" when opening your company file. In order to resolve this situation, Intuit recommends 2 solutions. The first solution may solve your problem, or you may need to try solution 2 to resolve the issue.Be sure to perform the solutions in the order, only performing solution 2 if solution 1 does not resolve your problem.
Solution 1: Reset QuickBooks Updates
- Make sure QuickBooks is closed.
- You will need to be on the No Company Open Screen:
- Open QuickBooks with the CTRL key held down (as QuickBooks is opening). If your file opens to the login screen, click Cancel to return you to the No Company Open screen.
- From the No Company Open screen, choose the Help menu, Update QuickBooks, and click on the Update Now tab.
- Check the Reset Update box and click Get Updates.
- Once the update is complete, close QuickBooks and re-open it.
Solution 2: Perform a clean install of QuickBooks 2014. If you are unclear how to do this consult this website.
There seem to be additional problems emerging with Release 6, we will strive to keep you informed as Intuit makes the information known to us.
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You've Subscribed to QuickBooks Payments: What Now?
You've just made QuickBooks portable and more flexible, and you'll probably increase sales and get paid faster. Here's why.
QuickBooks Pro and Premier are remarkable applications. You can create records and transactions, manage sales and purchases, process your payroll, and run reports right from your desktop.
But today's successful companies have moved beyond the desktop. Business is transacted at conferences and in coffee shops and airports, and it relies heavily on the internet to do so.
That's probably one of the reasons you decided to sign up for QuickBooks Payments: you need mobile access to your accounting data because you make sales away from the office. But you're about to find out that your monthly fee can have even greater impact on your company's profits.
Anytime/Anywhere Income
It's the rare businessperson who doesn't have opportunities to make sales away from the office or retail store. In the past, you might have accepted a check and penned a receipt on a piece of paper, which meant you had to record the payment once you returned. That also meant inconvenience, extra work, and a not-so-professional image.
Intuit GoPayment solves those problems. You - and up to 49 other users -- simply download the app on your iOS or Android mobile device. You can then record payments wherever you are. Either type in your customer's bank card information or swipe the card using the free reader. Your customers can choose to have receipts texted or emailed to them.
Figure 1: You'll be able to manage your GoPayment account in the Merchant Service Center.
IMPORTANT! GoPayment transactions do not automatically sync with QuickBooks; you'll have to do this manually. We can help you learn how to do this.
Fast, Flexible Payments
Perhaps the biggest advantage to having a QuickBooks Payment account is the ability to accept credit card payments from within QuickBooks. Once you've been approved, you'll need to make sure that QuickBooks is set up to support this activity. Go to Edit | Preferences and click on the Payments link, then Company Preferences.
Be sure that the box in front of Include online payment link on invoices is checked, and that all other preferences there are correct.
Figure 2: If you want your customers to be able to pay invoices with a credit card, you'll need to make sure that you've established your preferences.
Your invoices will now include a link to a secure site where customers can make payments using credit cards. And unlike GoPayment, these funds move directly into QuickBooks for processing.
Individual Preferences
When you specified the above preference, you set up a company-wide default. This can be turned on or off for individual customers, as can other options. Open a customer record and click on Payment Settings to see this.
Figure 3: Saving your customers' credit card numbers in Payment Settings will save you time later on. You can also indicate whether or not the online payment link should appear on specific customers' invoices.
Do It Right
We talked about best practices for using QuickBooks Payments earlier this year, but a few of those bear repeating here:
- Always password-protect your QuickBooks file, even if you're a sole proprietor with few visitors. Change it at least every 90 days. QuickBooks is "live" now, so it's able to manipulate funds in your bank account.
- If you have multiple employees who help with the accounting workload, cross-train them. You don't want payments waiting to be processed because someone is on vacation. We can help ensure that the training is comprehensive and accurate.
- Learn about the payment-related reports in QuickBooks -- like Online Received Payments and Open Authorizations -- and run them regularly.
You and your employees work hard for your money. Make sure that you've established a workflow that doesn't let payments slip through the cracks.
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Sincerely,
Leslie Hamm
Alpha Accounting |
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