"It's Me 247" Online Banking Toolbox

Answers

February 2014

How did you do with this challenge? As the credit union leader, did you answer the questions yourself? Did you involve your team and ask for their help? Read the answers below and see if your answers match up to ours.

This tool allows you to gather member votes for your next board election.

Answer: This tool is accessible via the Online Ballot Config/Results Rpt option on the Internet Member Services Config (MNCNFE) menu.

 

This dashboard can tell you the number of mobile web logins you had last month.

Answer: View this dashboard by selecting the ARU/Online Banking Stats Dashbrd option on the Management Analysis Dashboards (MNMGMD) menu.

 

This tool allows you to increase online banking usage with a promotional campaign.

Answer: This tool is available via the Config New User Promo Campaign option on the Internet Member Services Config (MNCNFE) menu.

 

This report shows you how quickly members are logging into online banking after being enrolled.

Answer: Access this report using the New Mbr Online Banking Use Rpt option on the Miscellaneous Processing (MNMISC) menu.

 

Use this report to measure e-Statement enrollment so you can gauge the efficacy of your e-Statement marketing efforts.

Answer: Access this report by selecting the E-Statement Enrollment Report option on the Reports (E) (MNRPTE) menu.

 

Keep Asking Questions!

Did you find all the answers? Did your team come up with the same answers as you? Did you discover some trends or learn new facts about your credit union? Look for the next CEO Tickler, which will show you even more that CU*BASE can do for your credit union and your members!

 

Read previous issues of the CEO Tickler at: http://www.cuanswers.com/ceo_ticklers/

 

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