How did you do with this challenge? Were you able to identify these training resources? Check your answers against ours!
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This resource offers a wealth of CU*BASE and soft-skills courses that your staff can take any time and at their own pace.
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CU*Answers University online campus
To access this resource, click the Network Links button in CU*BASE and then click CU*Answers University.
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This database of thousands of frequently asked questions is an excellent self-help tool that provides your staff quick answers to their questions about CU*BASE.
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AnswerBook
To access this tool, click the Network Links button in CU*BASE and then click Ask the AnswerBook.
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This site offers step-by-step instructions on how to perform various tasks in CU*BASE.
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Show Me the Steps
To access this site, click the Network Links button in CU*BASE and then click Show Me the Steps!
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This video series provides a quick and easy way for your staff to learn more about It's Me 247 Online Banking and EasyPay online bill pay.
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It's Me 247 How-To Video Series
Your members can also access these videos by clicking Help from the It's Me 247 Online Banking login page.
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The practice activities in this three-part workbook series give your staff the opportunity to sharpen their skills in CU*BASE.
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Exercises for Success
This series targets staff in a variety of roles with workbooks that relate to member service, teller, and lending functions.
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This monthly newsletter/webinar combo highlights key documentation that will help your staff better understand CU*BASE tools.
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Tricks of the Trade
Watch for an email with the September Tricks of the Trade newsletter and invitation for the corresponding webinar.
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Keep Asking Questions!
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Did you find all the answers? Did your team come up with the same answers as you? Look for the next CEO Tickler, which will show you even more resources you have as part of the cuasterisk.com network!
Read previous issues of the CEO Tickler.
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