Education
OnDemand 
The CU*Answers OnDemand site is a growing library of CU*BASE training, special events, and multi-media presentations provided at no charge. Over 100 items are posted on the site, ranging from CU*BASE training to informative regulatory-compliance reviews. 

Planning Ahead  
This edition of the Education Report lists current opportunities,  but if you're looking for classes to take in the future, check out the Education Catalog.
  
Choose your classes, then remember to register
at our registration site.
 
Class Notes 
Times for all classes are in Eastern Standard Time EST.  Normal web conference fees apply unless otherwise noted.  To help defray the web conference cost of producing a web conference we pass on a fee of $20.00 per half hour per connection.
Here's Help!
Documentation of our products is not lacking, but how do you quickly find what you're looking for?  For tips on accessing and using recourse available to you, we recommend the series: Documentation: Tricks of the Trade.
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CU*Answers

The Education Report
August 2013
Learning Venues
Explore the numerous education opportunities that CU*Answers has to offer.  Helping you advance in proficiencies associated with your job and establish a pattern of learning is one of our primary goals for you as an individual and for the growth of your credit union teams.  Available to you 24/7 is our Learning OnDemand Site, where you will find recordings of popular classes along with other previously recorded programs.  You will find a variety of topics including compliance, teller, lending and Financial Literacy. 
  
In addition to OnDemand, we also offer online classes via the online campus which is available through the Network Links button in an active CU*BASE GOLD session. 
Just Turn It On!

Have you been wanting to turn on a certain feature in CU*BASE, but you don't have the time or you're not sure how? We can help!

 

With a simple phone call, you can have us do the activating, configuring, and training so you can start implementing these CU*BASE programs and features right away!

  • Abnormal Activity Monitoring
  • Automated Decisions
  • Debit Card Round Up
  • e-Receipts and Photo IDs
  • Member in Good Standing

 

See why 26 of your peers in the cuasterisk.com network of credit unions have already taken advantage of the new Just Turn It On service!

 

Just Turn It On today!  

   
Education Express
Our complimentary, 30 minute, informative spotlight for this month will be an overview of the Recorded Card Activity screen for ATM and debit card transactions. Take advantage of this special education class facilitated by Stacy Brower. Class will be August 15, 2013 @ 2:00.  Register today.

AnswerBook Upgrade  

On July 16th we upgraded to a new User Interface!  

 

The new UI includes a more streamlined design that is very user friendly, and allows for easier navigation.  During this time we also took the opportunity to re-brand the CU*Answers AnswerBook to CU*BASE AnswerBook.

 

web conference  
Web Conference Schedule

Normal web conference fees apply unless specified.

Click on the image to the right to see all classes for August!

Exercises for Success
What is Exercises for Success? Exercises for Success is a workbook series designed to provide practice exercises for credit union employees using CU*BASE BEDROCK Credit Union. Each workbook is broken down into four sections.

 

First is an introduction to online resources that will assist learners in successfully completing the exercises in the workbook. Next, the workbook includes helpful instructions which guide learners in selecting appropriate accounts for use while practicing the activities covered in the booklet.

 

The exercises are the main section of the workbook. Each exercise focuses on a specific activity in CU*BASE. Each exercise has both scenarios to follow to master the material, as well as a following "Test What You've Just Learned" section including questions for review.

 

Exercises for Success culminates with a final Check Your Knowledge section. Learners can use this area of the workbook to take stock of what they have learned and to note which areas need further review.

 

Click a workbook to get started

Member Services 

Teller 

Lending 

CU*Answers | 800-327-3478
 [email protected] 
6000 28th Street SE
Grand Rapids, MI 49546
Proud Member of the cuasterisk.com Network.