education

THE  Education Report            March 2013

  
Learning Venues Explore the numerous education opportunities that CU*Answers has to offer. Helping you advance in proficiencies associated with your job and establish a pattern of learning is one of our primary goals for you as an individual and for the growth of your credit union teams. Available to you 24/7 is our Learning On Demand site where you will find recordings of popular classes along with other previously recorded programs. These programs include compliance topics and an entire series, Financial Literacy for Board Members. Visit the online campus, which is available through the Network Links button in an active CU*BASE GOLD session.
Education Express Our complimentary 30-minute informative spotlight for this month will cover regulatory compliance changes made to CU*BASE over the last year. Take advantage of this special educational class facilitated by Jim Vilker & Marsha Sapino of Audit Link.
  
Register for Education Express March 26, 2013 2:00 PM EST.

Web Conferences

Normal web conference fees apply unless specified

   

Click on the image below to see all upcoming classes!

 

web conference  

Bedrock Community Credit Union

Welcome to Bedrock Community Credit Union, where your teams can practice using CU*BASE features in an environment that emulates a real credit union.  The operating software uses a library that is set up similar to an authentic credit union to support realistic training for new and existing employees.  Basic features of the Bedrock Community Credit Union training library include:
 

* Member services (opening memberships/accounts, teller posting, account adjustments, etc.) 

*Loan processing (including all loan application functions)

*Member Inquiry, Phone Inquiry, and update functions  

*BOD/EOD/EOM - Just as with our live credit union files, normal daily and monthly processes will be run on the Bedrock Community Credit Union files. 

*Features - Keep these things in mind when deciding how you will use Bedrock Community Credit Union in your training efforts: Shared library - The same training library is shared by all online credit unions; any accounts your credit union sets up will be visible to other credit unions. Please do not use names, Social Security Numbers, addresses, phone numbers, or other data that could identify a real person. You may choose to use a unique naming convention or reference number to help identify your own accounts if you wish.
*Security - Access will be controlled through the use of special CU*BASE user profiles assigned to your credit union upon your request. IDs will have limited access; no configuration settings or other parameters can be changed. 

Education Exercises for Success 

What is Exercises for Success? Exercises for Success is a workbook series designed to provide practice exercises for credit union employees using CU*BASE BEDROCK Credit Union. Each workbook is broken down into four sections.

 

First is an introduction to online resources that will assist learners in successfully completing the exercises in the workbook. Next, the workbook includes helpful instructions which guide learners in selecting appropriate accounts for use while practicing the activities covered in the booklet.

 

The exercises are the main section of the workbook. Each exercise focuses on a specific activity in CU*BASE. Each exercise has both scenarios to follow to master the material, as well as a following "Test What You've Just Learned" section including questions for review.

 

Exercises for Success culminates with a final Check Your Knowledge section. Learners can use this area of the workbook to take stock of what they have learned and to note which areas need further review.

 

Click a workbook to get started

Member Services

Teller

Lending

Here's Help!  

Documentation of our products is not lacking, but how do you quickly find what you're looking for? For tips on accessing and using resources available to you, we recommend the series: Documentation: Tricks of the Trade. 

 

Check out previous publications:  

 

Documentation: Tricks of the Trade #13 (Communicating with Members)

Documentation: Trick of the Trade #14 (November Top Picks)

Documentation: Trick of the Trade #15 (December Top Picks-Try a New Feature in 2013!)

 

(All "Documentation: Tricks of the Trade" publications are also available from our website: www.cuanswers.com > I am a Client > Docs & Information > "D" for Documentation)

In This Issue
Web Conferences
Dashboard Dives
Exercises for Success
Education Express
Planning Ahead

Education Express


March 26, 2013

2:00 PM - 2:30 PM EST

Fee Waived

 

Distaster Recovery

   

Register here! 

Get your own copy of this newsletter!

Join Our Mailing List

Planning Ahead

This edition of the Education Report lists current opportunities,
but if you're looking for classes to
take in the future, check out the Education Catalog.
Choose your classes, then remember to register
at our registration site. http://cuanswers.com/education

Class Notes

  

Register for all classes at our registration site.  http://cuanswers.com/education   

Times for all classes are in Eastern Standard Time EST.

Normal web conference fees apply unless otherwise noted.

 

WEB CONFERENCE FEES

To help defray the web conferencing service costs of producing a web conference we pass on a fee of $20 per half hour per connection.

 

Please pass this newsletter on to others.  If you received this newsletter from someone else, you can subscribe here to get your own copy next month.

12.4 Release Highlights

  

Patronage Dividend

CTR Screen update

 

catalog           
 

CU*Answers Education Services

education@cuanswers.com

800-327-3478