business_conference3.jpg
 
2014 BBB®
TORCH AWARDS AND STUDENTS OF INTEGRITY SPONSORS

Trust
 Sponsors
 
 
(Formerly TIC Credit Union)


Student of 
Integrity
 Scholarship 
Sponsors


 
 


Integrity Sponsors

Ebco logo


 
HughstonClinic logo  
Ethics Sponsors






THANK YOU!
 

New Accredited Businesses
December 2013 -February 2014

Albany, GA
HeritageBank of the South 
(all locations in AL, FL, GA)

Arlington, GA
Early Trucking Company, Inc.
 
Auburn, AL
For Paws Boutique, Inc.
Tiger State Truck & Trailer
 
Colquitt, GA 
Wilkin's Foodliner, Inc.
 
 Columbus,GA
Dr. James M. Dorchak, MD, PC
DriveTime
LTR Glass
Tammy Segura Insurance Agency

  Cottonton,GA

Hammond IT Solutions, LLC

 

Cusseta, GA

Cusseta Laundry

  

Fitzgerald, GA

Cleghorn & Sons

 

Hamilton, GA

Holly House of Hamilton, LLC

 

 LaGrange, GA

LTR Glass

Williams Automotive Repair

 

Moultrie, GA 

Bryson Supply

Campbell Construction & Roofing

D & R Spraying

 

Ocilla, GA
Dianne's Fashions, Inc.
 
Pelham, GA
Sunbelt Metal Works
Sunbelt Poultry and Farm Supply

Phenix City, AL
Anytime Fitness

Smithville, GA
Cotton Camo, LLC

Sumner, GA
Specialty Sales Co

 

 Offline Use 1


Take a look at these 2013 Statistics!!

Total Inquiries on our website 
            - 206,128
Total Inquiries into Accredited Businesses  
            - 104, 454
 
 
Total Quote Requests      - 130
From Business Review         - 118


Total clicks to go to a business' website from Business Review                     - 4,736
(580 businesses in total)

As you see, consumers are using your Business Review, so please keep your information up to date!


 
 
BBB OnLine Program
This program will allow your business to install a dynamic BBB seal on your website that will link your site to your Business Review  
As part of the program, your company will also receive a customized QR Code for your business to be used in advertisements, estimates, brochures, etc. 
The program carries an additional fee.

BBB online seal example

BBBQRcode 

DID YOU KNOW?

 

Nielsen Company and BBB Council 2013 survey shows BBB influence with consumers. Click here to see the image below in full size.
  

 

 

Cause to Celebrate!

FTC action leads to ban against internet directory scammers. Read more here.

 


Check out 
Business Toolkits, Resources & Guides designed to support you and your business.
 
 
 
CONTACT US
Ph(706)324-0707/ 
1-800-768-
4222
Fax(706)324-2181
P.O. Box 2587
Columbus, GA 31902
 
info@columbus-ga.bbb.org 
BBB Military Line®
 

Happy Easter From the BBB Staff and the Board of Directors!

easter-basket-scene.jpg  

The Better Business Bureau® Bulletin
Volume 39, Issue 1, January - March 2014

 

Better Business Bureau®
2014 Annual Meeting

 

Torch Awards and Students of Integrity Presentations

 

Better Business Bureau serving East Alabama, West and Southwest Georgia held its Annual Meeting, Torch Awards and Student of Integrity Scholarship Awards on February 10th, 2014 at the Columbus Convention and Trade Center. We were privileged to have Mr. Robert Granger, CEO of St. Francis Hospital, deliver the Keynote speech in which he shared how ethics translate into success for St. Francis.

 

We also held our board elections and elected our 2014 BBB Officers and Board of Directors. Richard Davis and Trip Wade were elected Board Chair and Vice Board Chair respectively. Complete list of board and officers is posted in this bulletin as well.

 

Click here to view photos from the event.

 

 

 

Congratulations to the winners of 
Torch Awards for their commitment to Marketplace Ethics!

Large Business Honoree

St. Francis Hospital

Columbus, GA

 

Medium Business Honoree

Commando Military Supply

Columbus, GA

 

Small Business Honoree

Daniel Appliances

Columbus, GA

 

First Runner- Up

Phillips Preferred Homes

Columbus, GA

 

Micro Small Business Honoree

ChemSeal Asphalt Maintenance

Columbus, GA

  

First Runner Up

The Village Apothecary

Columbus, GA 

 





The Better Business Bureau 

 Governance 2014

Officers  

    

Board Chair               Richard Davis - 4th Ave Car Wash

First Vice Chair          George (Tripp) Wade, III -

                                   Wade Cleaner/Wade Companies

Second Vice Chair      Al Gaston -Columbus Flooring & More

Immediate Past Chair   Drew Rhodes - WLTZ

 

Executive Committee   

                               Jeff Beck - A-COM

           Kent Illges - Realtor, 

                                    Coldwell Banker, KPDD

           Nadeem Khan - Aflac

                Reggie Luther - TracSoft

                               Nadie Martin - Mercedes Benz of                          Columbus

                    Mike Mayhew - Automated 

                                   Business Machines

                            Ben Moody - Sales Rep, Sunshine

                               Banners & Signs

                          Tammy Segura - Tammy Segura

                                   Insurance Agency/

                                      University of Phoenix

 

Board Members

Term Expires 2015       

                               Billy Gloyd - MRS Homecare

                               Rick Jacobson - Columbus Lions

                                            Indoor Football Club

                               Derek Mann - CB&T

                               Sally Morgan - MidMedia

                               Dave Troxel - WOW

                               Travis Whitley - Wells Fargo 

                                   Merchant Service

Term Expires 2016      Fran Hargarten - Allegra Print &

                                                        Imaging

                      Tracy Fisher - Striffler Hamby 

                                   Mortuary

                     James (Jimbo) Martin - PMB 

                                         Broadcasting

                    Harlan Price - Architectural

                                        Innovations Design Group

                   Eric Fowler - Miller-Motte 

                                           Technical College

                               

Term Expires 2017        Sean Knox - Knox Pest Control

         Don Lloyd - WLTZ

                            Mandy Pierce - Omega Financial

                               R.B "Skeet" Rolling - ITC Financial

                                                    Licenses

                           JJ Seman - Kinetic Credit Union

 

Ex Officio                   Mark Lupo - UGA Small Business

                                     Development Center

                            Rosalie Grant-Nolt - Ft. Benning,

                                     Army Community Service

                            William (Robbie) Green - Morgan

                                                              Stanley

             Dana Starling - Aflac

 
Legal Counsel             Julius Hunter - Attorney

  

The Better Business Bureau®
 Ad Review Program
 
The Better Business Bureau provides 

Ad Review in order to:

  • Foster Business Self-Regulation 
  • Maintain public confidence in business, thereby eliminating subsequent consumer and competitive complaints.

The Better Business Bureau does this by:

  •  Identifying cases of misleading, deceptive or untruthful advertising
  • Communicating with the company whose advertising is being reviewed in order to seek voluntary substantiation or modification of the claim(s) in question.
Click here to view the BBB Code of Advertising 
 
Ad Review Process
 

When an Ad Review case is opened, the business whose advertising is being challenged is sent a letter with a copy of the ad and the relevant code, law, statute, etc. that their ad conflicts with. 

 

If the business responds by substantiating their claim or modifying their ad, the case is closed without any consequences for the business.

 

However, failure to respond results in negative language in the Business Review and affects their BBB Rating.

 

What can the BBB Online Seal 
do for your company?
Have you ever wondered why some websites appear ahead of yours in search results? 

  

One possibility is that your competitors have more high authority websites linking back to their site.  This is over-simplifying search engine optimization (SEO - a process of affecting the visibility of a website in a search engine's "natural" listings) because many factors influence your website's rank - but high quality backlinks are still a very important part. In other words, a link from BBB to your website is a valuable link.
 
This is where the BBB Online Seal comes in. This dynamic seal is a reciprocal link with a trusted, verified, highly ranked website (bbb.org).  The more BBB dynamic seals out there the better. And because we link to the accredited businesses  on their Business Reviews, the link is reciprocated. This also makes your company's Business Review a powerful mini-site.
 
If you are a BBB Accredited Business, be sure to take advantage of the SEO benefits that your BBB Accreditation can bring.
 
*Make sure your BBB Business Review is up to date and contains your website information. 
*Add relevant and optimized content to your BBB Business Review (logo, images, videos, hours, service area, etc.). 
*Display the BBB seal prominently on your website. 
dynamic seal examples  
 
Federal Trade Commission (FTC) Fraud Statistics for 2013
 
Every year the FTC publishes their fraud statistics for the year in the Consumer Sentinel Network Data Book (for which the BBB is one of the contributors.) Here are some of numbers for last year:
 
Complaints filed with FTC in 2013 - 2,101,780

Total monetary damages in 2013 - $1,622,784,979

Percentage of fraud initiated via e-mail - 33%

Percentage of fraud initiated via phone - 40%

The statistics are broken down in various ways: by age, type of fraud, monetary damage, state and more. Click here to view the entire document.
UNANSWERED CUSTOMER CONCERNS 

December 2013 - February 2014
 
 
A Locksmith & Security CompanyColumbusGA
Ace Home InspectorsColumbusGA
Ace Licensing & Permits, Inc.ColumbusGA
Adam Sanders, Independent Insurance AgentSmithsAL
Adrenaline Motorsports (4)LenoxGA
Alpha Garage DoorColumbusGA
Appliances and MoreColumbusGA
Auburn ArtAuburnAL
Auburn Realty, LLCAuburnAL
B & B Rental AgencyAlbanyGA
Baby's Dream Furniture, Inc.Buena VistaGA
Calhoun Street MotorsBainbridgeGA
Campbell's ConstructionPhenix CityAL
Caravelle Marine, Inc.AmericusGA
Cargo SouthOcillaGA
Century 21 All Star RealtyColumbusGA
Checker Properties, Inc.ColumbusGA
China WokColumbusGA
Columbus MarriottColumbusGA
Cutting Edge Lawn ServiceAuburnAL
Destiny IndustriesMoultrieGA
Dolee Rentals, Inc. (2)AlbanyGA
East Alabama Medical CenterOpelikaAL
Easy Ride Auto SalesAmericusGA
Elite Life Solutions, LLCLaGrangeGA
Exstream Water SolutionsColumbusGA
Family Auto PlazaNashvilleGA
Finds & Consigns Fine FurnishingsColumbusGA
Finish LineColumbusGA
FMCSA-DOT Permits LLCPhenix CityAL
Game SolutionsColumbusGA
Gator Tail Trailers of GeorgiaFitzgeraldGA
Genesis Lending Online ServicesColumbusGA
H2ome Irrigation Systems IncColumbusGA
Hampton Inns & Suites - OpelikaOpelikaAL
Harper Construction Inc.CataulaGA
HDK TowingAuburnAL
Heidrich Car & Truck RepairCataulaGA
JES, LLCValleyAL
JM Tax Service LLCSmithsAL
LaGrange ToyotaLaGrangeGA
Lawrence Roofing & RepairColumbusGA
Leisure LifestylesColumbusGA
Leo's Auto Repair CenterColumbusGA
MIA PhotographyAuburnAL
moonlightspecial.comCataulaGA
Murphy's YamahaLagrangeGA
New Image MedSpa (2)ColumbusGA
Oly's AutomotiveAuburnAL
Opelika Animal HospitalOpelikaAL
Partzilla.comAlbanyGA
Penny Profit CleanersAuburnAL
Piercing pagodaColumbusGA
R & R CabinetsFortsonGA
Rowe Realty Co., Inc.ColumbusGA
Seymour Properties LLCPhenix CityAL
Southeastern Beauty/Barber SchoolsColumbusGA
Sprayglo Auto Refinishing & Body RepairLeesburgGA
Steve Corbett Construction (2)Phenix CityAL
Summer's Landing Senior Care @ Green IslandColumbusGA
The Boyette CoSmiths StaAL
The Greens at AuburnAuburnAL
The Nursery at Ty Ty (2)Ty TyGA
The Paisley PoochColumbusGA
Tiger Lodge at AuburnAuburnAL
Timp's Auto Shine CenterColumbusGA
Top Notch Tree Service (2)Phenix CityAL
Your Home Source Real Estate Services, LLCColumbusGA
 
    
OUR MISSION STATEMENT:
To Be The Leader In Advancing Marketplace Trust! 

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