Integrity Invitational Golf Tournament Major Sponsors
New Accredited Businesses
Creative Habitats Landscaping
Elite Restoration and Construction Company
Epperly Tire & Auto Center, Auburn Ave.
Goo Goo Express Car Wash, Gateway
Florence Hand Home
Franklin Road Animal Clinic
Harry's Bonding Company
Lynch's Window Tinting
Towne Fitness Club
Twin Fountains Home
Vernon Woods Retirement Community
West Georgia Health
West Georgia Home Care
West Georgia Hospice
Air Pro Heating & Cooling
Adam's Pharmacy and Home Care
The Firing Pin
Phenix City, AL
Southern Home Medical
BBB OnLine Program
This program will allow your business to install a dynamic BBB seal on your website that will link your site to your Business Review
As part of the program, your company will also receive a customized QR Code for your business to be used in advertisements, estimates, brochures, etc.
DID YOU KNOW?
The BBB has two very helpful QR codes. Simply scan them with your smartphone off the screen.
The first QR code is to download the BBB iPhone app.
The second QR code is to sign up for the scam source Alert Sign Up.
Member Hotline Numbers
P.O. Box 2587
Columbus, GA 31902
The Better Business Bureau® Bulletin
Volume 40, Issue 3, July - September 2013
2013 Integrity Invitational Golf Tournament
Our annual golf tournament was held September 24th, 2013 at the Maple Ridge Golf Club.
The rain held off until after the tournament, and for this we are very grateful!! It was truly a fun day of golf and networking.
The BBB® Integrity Invitational Golf Tournament is our largest, non-dues revenue program. The funds are used to support our daily operations. We are very thankful to all our sponsors and participants for their generosity and support.
This year 25 teams came out to support our golf tournament. Not only did they have fun on the course, they also got to enjoy a raffle of various prizes (Thank you to all our donors!) and a delicious lunch by the Whistling Pig Cafe of Pine Mountain, GA.
Auto Damage Appraisers
Columbus Bank &Trust
Danny Renfroe Roofing
Housing Authority of Columbus
Jay Auto Mall
Malone Office Supply
Mike Davis Machine Works
MRS Home Care
Tri-State General Contractors
Wells Fargo Bank
Whistling Pig Cafe
Congratulations to the winners, the Columbus Lions team!
Thank you all our sponsors:
|Driving Range Sponsor|
|Beverage Cart Sponsors|
|Hole Tee Sign Sponsors|
Global Personnel Services
MEA Federal Credit Union
The Better Business Bureau®
|As you all know, consumers have the opportunity to file a complaint against a company on the BBB website. The BBB will do its best to bring the complaint to a resolution through conciliation, mediation, and arbitration. Upon the closure of a complaint, its details will be published on the company's Business Review. |
This is a great opportunity for businesses to ensure that their side of the story is also presented instead of simply having an x-number of complaints show on their Business Report. However, it also means that certain care should be taken with replies to the complaints.
The BBB staff will monitor complaints for inappropriate language and personal information, but will not correct grammar, nor will it rewrite the complaint and/or any replies, which could alter the writer's intent.
We advise that businesses keep the following suggestions in mind when crafting their replies to complaints:
1. Apologize for any inconvenience caused by the nature of the complaint.
2. Address the complaint in a professional manner.
3. Explain the position of your business and include any actions that will be taken to resolve the complaint.
4. Provide supporting documents and evidence to strengthen your position.
5. Thank the consumer for bringing the concern to your attention.
The Affordable Care Act
The Affordable Care Act goes into effect on January 1, 2014. It is important for everyone, but small businesses in particular, to educate themselves on their rights and obligations.
The Kaiser Family Foundation, which focuses on health care issues, provides consumers with comprehensive information on health care reform. Click here to go to their website. The U.S. government also has set up a website, healthcare.gov, which answers many questions and provides guidance on how to proceed. This information could prove to be helpful to individuals and businesses.
We also would like to caution everyone to be aware that scams associated with the new healthcare law have already been on the rise. The BBB offers the folowing tips to deal with the solicitations:
- Do not give out your personal information over the phone to anyone (that includes your SSN, bank account numbers, date of birth, etc.)
- Before buying a policy, check that you need it.
- Do not let yourself be pressured to provide informaton or to purchase right away.
- Check out the company by going to bbb.org
November 30, 2013.
Small business owners, now is the time to ensure that your business gets patronized even more by participating in this event. Check out the kit from American Express and get resources to help your business stand out. The kit includes printable and customizable signage, sample social media posts and emails, online banners, and Shop Small logos. Additionally, you can place your business on the Shop Small® Map so that American Express® Cardmembers and potential customers will have another way to find your business.
Click here to learn more.
It is worth it!! Last year, consumers spent $5.5 billion during Small Business Saturday!
UNANSWERED CUSTOMER CONCERNS
June 2013 - August 2013
|A & H Home Repair||Columbus|
|Ace Furniture & Decor Sofa Mattress Warehouse||Columbus|
|Ace Licensing & Permits, Inc.||Columbus|
|Albany Mitsubishi Motors||Albany|
|All Star Transmission||Opelika|
|Ansco Group (7)||Reynolds|
|Appliances and More (2)||Columbus|
|Asa Performance (2)||Columbus|
|Avana Highland Ridge||Columbus|
|Baby's Dream Furniture, Inc.||Buena Vista|
|Banana Beach Tan||LaGrange|
|Battery Country LLC||Thomasville|
|Bebe Hair Braiding||Opelika|
|Bledsoe Automotive Services||Opelika|
|Buddy's Home Furnishings||Moultrie|
|Collision Auto Craft||LaGrange|
|Columbus Camper Center||Columbus|
|Copper Beech Townhome Communities LLC||Auburn|
|Cuddles Child Care||Columbus|
|CW's Custom Coolers||Valdosta|
|Dorsey Heating & Air Conditioning||Columbus|
|E & S Mattress Discounters||Columbus|
|Easy Living Products||Pine Mountain|
|Evans Realty Inc (2)||Auburn|
|Faulk's Auto Parts & Wrecker Service||Phenix City|
|Finds & Consigns Fine Furnishings (2)||Columbus|
|Genesis Lending Online Services (2)||Columbus|
|H & H Repair Automotive Touch-up Specialist||Columbus|
|H&D Cabinets, LLC||Columbus|
|Holiday Inn Express||Auburn|
|Instant Tax Service||Columbus|
|Interstate National Truck and Trailer||Phenix City|
|Jesus Professional Installation and Services||Phenix City|
|Jim Boyd Construction Company||Albany|
|Megan Hamm Photography||Americus|
|Mr. Transmission (2)||Columbus|
|Nelson Roofing and Repair||Columbus|
|Paradise Pools & Construction||Phenix City|
|Penny Worth Homes||Thomasville|
|Pops Handyman Service||Columbus|
|Potter Tree Service||Leesburg|
|Precision Tune Auto Care||Albany|
|Quail Call Apartments||Albany|
|RE/MAX Prime Realty||Columbus|
|Seijo's Auto Service||Columbus|
|Senior Professional Services||Bainbridge|
|Southern Cart Services||LaGrange|
|Southern Harvest Insurance||Americus|
|Steak House Steaks||Columbus|
|Steve Corbett Construction||Phenix City|
|Summers Landing at Green Island||Columbus|
|The Boyette Co||Smiths Sta|
|Title Credit Finance||Columbus|
|Trejo Auto Repair||Columbus|
|Tucker's Towing and Recovery||Thomasville|
|W&T Financial Inc. (2)||Columbus|