harvest-banner.jpg
  
2013 BBB®
Integrity Invitational Golf Tournament Major Sponsors
Signature Sponsors
TIClogo

Ethical
Sponsors
Ebco logo

Trust
Sponsors



Hole in One
Sponsor


Media
Sponsors
WLTZ




 

New Accredited Businesses
June 2013 -August 2013

Auburn, AL
AirCon Mechanical

Creative Habitats Landscaping
 
Columbus,GA
Elite Restoration and Construction Company
 
Epperly Tire & Auto Center, Auburn Ave.
 
Goo Goo Express Car Wash, Gateway
 
Westaff
 

  LaGrange,GA

Florence Hand Home 

 

Franklin Road Animal Clinic

 

Harry's Bonding Company

 

Lynch's Window Tinting

 

Towne Fitness Club

 

Twin Fountains Home

 

Vernon Woods Retirement Community

 

West Georgia Health

 

West Georgia Home Care

 

West Georgia Hospice

 

Westaff

 

Leesburg, GA

Air Pro Heating & Cooling

 

 

Newnan, GA

Westaff

 

Opelika, AL

Adam's Pharmacy and Home Care

 

The Firing Pin

 

Phenix City, AL
M.White Dental
 
 
Tifton, GA
Southern Home Medical

 

 Offline Use 1


BBB OnLine Program
This program will allow your business to install a dynamic BBB seal on your website that will link your site to your Business Review  
As part of the program, your company will also receive a customized QR Code for your business to be used in advertisements, estimates, brochures, etc. 

BBB online seal example

BBBQRcode 

DID YOU KNOW?

  

The BBB has two very helpful QR codes. Simply scan them with your smartphone off the screen.

 

The first QR code is to download the BBB iPhone app.

 

The second QR code is to sign up for the scam source Alert Sign Up.

 

  

 

 

 

 

 

Member Hotline Numbers
Ph(706)324-0707/
1-800-768
-4222
Fax(706)324-2181
P.O. Box 2587
Columbus, GA 31902 
Military Line 
 

Happy Halloween! 

trick-treat-bucket.jpg  

The Better Business Bureau® Bulletin
Volume 40, Issue 3, July - September 2013
2013 Integrity Invitational Golf Tournament  

Our annual golf tournament was held September 24th, 2013 at the Maple Ridge Golf Club. 
The rain held off until after the tournament, and for this we are very grateful!! It was truly a fun day of golf and networking.

The BBB® Integrity Invitational Golf Tournament is our largest, non-dues revenue program. The funds are used to support our daily operations. We are very thankful to all our sponsors and participants for their generosity and support.
 
This year 25 teams came out to support our golf tournament. Not only did they have fun on the course, they also got to enjoy a raffle of various prizes (Thank you to all our donors!) and a delicious lunch by the Whistling Pig Cafe of Pine Mountain, GA.
 
Tournament teams:

  

A-Com

Aflac

Auto Damage Appraisers

Columbus Bank &Trust

Columbus Lions

Communicorp

Danny Renfroe Roofing

EBCO Battery

Energy Savers

Georgia Power

Headquarter Nissan

Housing Authority of Columbus

Hutchinson Traylor

Jay Auto Mall

 

 

Malone Office Supply

Mike Davis Machine Works

MRS Home Care

Pratt Whitney

Robinson, Grimes

TIC FCU

Triangle Beverage

Tri-State General          Contractors

Wells Fargo Bank

Whistling Pig Cafe

WLTZ

WOW 

  

 


 Congratulations to the winners,  the Columbus Lions team!

 

Thank you all our sponsors:


Lunch Sponsor

Driving Range Sponsor

Beverage Cart Sponsors


Hole Tee Sign Sponsors

Allegra Printing

Certus Bank

Global Personnel Services

Headquarter Nissan

Master Kleen

MEA Federal Credit Union

Striffler Hamby

TracSoft

 

 



         The Better Business Bureau®
Complaint Resolution
As you all know, consumers have the opportunity to file a complaint against a company on the BBB website. The BBB will do its best to bring the complaint to a resolution through conciliation, mediation, and arbitration. Upon the closure of a complaint, its details will be published on the company's Business Review. 

This is a great opportunity for businesses to ensure that their side of the story is also presented instead of simply having an x-number of complaints show on their Business Report. However, it also means that certain care should be taken with replies to the complaints. 

The BBB staff will monitor complaints for inappropriate language and personal information, but will not correct grammar, nor will it rewrite the complaint and/or any replies, which could alter the writer's intent.

We advise that businesses keep the following suggestions in mind when crafting their replies to complaints:

1. Apologize for any inconvenience caused by the nature       of the complaint.
2. Address the complaint in a professional manner. 
3. Explain the position of your business and include any         actions that will be taken to resolve the complaint.
4. Provide supporting documents and evidence to                 strengthen your position.
5. Thank the consumer for bringing the concern to your         attention.
The Affordable Care Act 
 

The Affordable Care Act goes into effect on January 1, 2014. It is important for everyone, but small businesses in particular, to educate themselves on their rights and obligations. 
The Kaiser Family Foundation, which focuses on health care issues, provides consumers with comprehensive information on health care reform. Click here to go to their website. 
The U.S. government also has set up a website,  healthcare.govwhich answers many questions and provides guidance on how to proceed. This information could prove to be helpful to individuals and businesses. 

We also would like to caution everyone to be aware that scams associated with the new healthcare law have already been on the rise. The BBB offers the folowing tips to deal with the solicitations:

  • Do not give out your personal information over the phone to anyone (that includes your SSN, bank account numbers, date of birth, etc.)
  • Before buying a policy, check that you need it.
  • Do not let yourself be pressured to provide informaton or to purchase right away.
  • Check out the company by going to bbb.org



Small Business Saturday®  
November 30, 2013
 
Small business owners, now is the time to ensure that your business gets patronized even more by participating in this event. Check out the kit from American Express and get resources to help your business stand out. The kit includes printable and customizable  signage, sample social media posts and emails, online banners, and Shop Small logos. Additionally, you can place your business on the Shop Small® Map so that American Express® Cardmembers and potential customers will have another way to find your business. 
Click here to learn more.
 
 
 
It is worth it!! Last year, consumers spent $5.5 billion during Small Business Saturday!

UNANSWERED CUSTOMER CONCERNS 
June 2013 - August 2013 
 
A & H Home RepairColumbus
A-1 BrantleyAlbany
Ace Furniture & Decor Sofa Mattress WarehouseColumbus
Ace Licensing & Permits, Inc.Columbus
Albany Mitsubishi MotorsAlbany
All Star TransmissionOpelika
Ansco Group (7)Reynolds
Appliances and More (2)Columbus
Asa Performance (2)Columbus
AutomaxxLeesburg
Avana Highland RidgeColumbus
Baby's Dream Furniture, Inc.Buena Vista
Banana Beach TanLaGrange
Battery Country LLCThomasville
Bebe Hair BraidingOpelika
Bledsoe Automotive ServicesOpelika
Buddy's Home FurnishingsMoultrie
Candlewood SuitesColumbus
Collision Auto CraftLaGrange
Columbus Camper CenterColumbus
Copper Beech Townhome Communities LLCAuburn
Cuddles Child CareColumbus
CW's Custom CoolersValdosta
David's BridalColumbus
Dorsey Heating & Air ConditioningColumbus
E & S Mattress DiscountersColumbus
Easy Living ProductsPine Mountain
Evans Realty Inc (2)Auburn
EZ RentalColumbus
Faulk's Auto Parts & Wrecker ServicePhenix City
Finds & Consigns Fine Furnishings (2)Columbus
Genesis Lending Online Services (2)Columbus
Golden CorralCordele
Greene FinanceAmericus
H & H Repair Automotive Touch-up SpecialistColumbus
H&D Cabinets, LLCColumbus
Holiday Inn ExpressAuburn
Instant Tax ServiceColumbus
Interstate National Truck and TrailerPhenix City
Jesus Professional Installation and ServicesPhenix City
Jim Boyd Construction CompanyAlbany
Kemp's CarpetsLaGrange
Look TrailersFitzgerald
Megan Hamm PhotographyAmericus
Moneyback/BPLaGrange
moonlightspecial.comCataula
Mr. Transmission (2)Columbus
Nelson Roofing and RepairColumbus
Paradise Pools & ConstructionPhenix City
Penny Worth HomesThomasville
Pizza HutLeesburg
Pops Handyman ServiceColumbus
Potter Tree ServiceLeesburg
Precision OpticalColumbus
Precision Tune Auto CareAlbany
Premier AutoworksAlbany
Priority TaxCataula
Quail Call ApartmentsAlbany
Ray EnterprisesAuburn
RE/MAX Prime RealtyColumbus
Royal NailsColumbus
Schley ConstructionEllaville
Scotts LawnServiceMidland
Seijo's Auto ServiceColumbus
Senior Professional ServicesBainbridge
Southern Cart ServicesLaGrange
Southern Harvest InsuranceAmericus
Steak House SteaksColumbus
Steve Corbett ConstructionPhenix City
Summers Landing at Green IslandColumbus
The Boyette CoSmiths Sta
Title Credit FinanceColumbus
Trejo Auto RepairColumbus
Tucker's Towing and RecoveryThomasville
USPSPhenix City
Value PlaceColumbus
W&T Financial Inc. (2)Columbus
 

  
OUR MISSION STATEMENT:
To Be The Leader In Advancing Marketplace Trust! 

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