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By March 31, 2013, over 35,000 HUD Business Partners - in our Multi-Family, Public Housing Authorities and Lender program areas - will submit annual financial statements through HUD's Secure Systems over the internet.
To help facilitate this year's filing, the Office of Public and Indian Housing Real Estate Assessment Center's Technical Assistance Center (TAC) is reaching out to insure that all filers have ACTIVE User IDs and CURRENT Passwords. HUD
Secure Systems security protocol mandates that users must change Passwords every 90 days User ID's become inactive
requiring reactivation) after 90 days without logging on.
For many of HUD's electronic filers, this year's annual submission will be the first time since last year that they logged onto and used Secure Systems. That means a significant number of filers will need to have their User IDs reactivated by the TAC, or have their passwords reset, before they can submit this year's financial statements.
To allow the best customer service possible, all users with a 12/31 fiscal year end date are encouraged to submit their electronic filings as soon as possible. Passwords can be reset in one of three ways;
- When prompted by the system;
- Under System Login, Password Reset at http://www.hud.gov/offices/reac/online/reasyst.cfm, from the side bar menu after logging into Secure Systems; or
- By contacting the TAC by phone or email.
USER ID'S CAN ONLY BE REACTIVATED BY CONTACTING THE TAC BY PHONE OR EMAIL.
When contacting the TAC for User ID reactivation, users will be asked to verify Secure System information, which includes:
- User ID
- Mother's Maiden Name
- Last 4 Digits of Your Social Security Number
For more information regarding the latest updates to PIH-REAC Business Area products and security procedures, go to the following website:
http://www.hud.gov/offices/reac/
The TAC operates between the hours of 7:00am to 8:30pm EST, Monday thru Friday. Please contact us at (1-888-245-4860) or E-mail us at REAC_TAC@hud.gov.
We are anticipating heavy call volumes during this activation period. The suggested times to contact the TAC for User ID and Password activations are 7:00am to 8:30am and 6:30pm to 8:30pm EST, Monday thru Friday. The latest updates to HUD's IT Security Policy can be found on the following link:
http://www.hud.gov/offices/adm/hudclips/handbooks/admh/2400.25/index.cf |