|
|
|
We continually evolve to meet the needs of our customers. WebCRD V10 is now available. See our new service organization and training options. The beginning of the calendar year is a time of learning; check out our new white paper and March 22 UCLA webinar. Spring conference season is almost here; we hope to see you at ACUP and DigiGov.
Best,
Dirk Craib- VP of Sales (right), Tim Kelly- SVP (left) & RSA Sales
Patricia Shepard, Brian Price, De Joachim, Ben Parker, Michael (MJ) Jackson, Pat Groeger
|
| |
|
|
|
|
|
|
RSA Service Team Reorganizes to Better Serve Customers
|
Robert Conway now serves as the Director of Service Operations. He oversees RSA's Customer Service, the Output Management Team and the Training and Documentation departments.
Senior Technical Analyst, Mike Schroeder was recently promoted to Manager of the WebCRD Install Team. He works with Service, RSA's internal groups and partners to ensure an efficient and quality install process.
Now serving as Manager of WebCRD Help Desk Support Team is Gayle Shalvoy. Her responsibilities are to create better customer satisfaction through timely response and resolution of post installation Service cases. The support team aims to improve our response times, resolution times and quality through refining our internal processes and customer education to improve the customer experience.
|
| |
|
Enhanced Training Program
|
Our instructor-led online training is now unlimited- just choose the date and time that works best for you and your team. Register for first-time training, a refresher, or to train new staff.
|
| |
|
RSA In-plant Graphics Webinar March 22 UCLA: Harnessing Digital Workflow
|
UCLA Mail, Document & Distribution Services handles applications as varied as claims processing, course packs and high-volume transactional HIPAA- and PHI-compliant jobs. In this webinar, you'll learn how UCLA's in-plant harnesses the power of digital workflow to win new business while managing jobs from a various sources and file types to multiple destinations using a number of RSA's software solutions.
Register today.
|
| |
|
|
Connect with RSA for the latest news and offers!
|
| |
|