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Study Finds that Auto Shops Quote Higher Prices to Women       

 

A new study out of Northwestern University found that auto shops quoted higher prices to women who appeared uninformed about work that needed to be done.  But women were also more successful in negotiating the price down.  Researchers at Northwestern's Kellogg School of Government ran field experiments to gauge the differences in treatment between men and women.  Both sexes made calls to repair shops, appearing to be either well-informed on the market price of a radiator replacement for a 2003 Toyota Camry; misinformed with a higher-than-average price; or uninformed about the expected cost.  Men in the experiment were quoted the same price whether they pretended to know the average price or had no informed expectation, but women who appeared uninformed were consistently told higher-than-average prices.  Both sexes were quoted higher-than-average prices when they told repair shops they thought the price was higher than the actual market price. 

 

Chrysler Recalls Minivans for Side Air Bag Defect       

 

Chrysler is recalling 282,000 minivans from the 2013 model year because the side air bags can deploy on the wrong side in a crash.  Chrysler stated that a software problem is causing its air bags to deploy on the opposing side of the vehicle.  Affected involves 224,000 vehicles in the U.S., 49,300 in Canada, 2,00 in Mexico and 5,300 elsewhere. Dealers will reprogram the software for free.

 

AESWave Sponsored Training: Toyota Smart Key & VW Gas Direct Injection      

AESWave is sponsoring a seminar presented by John Thornton, Toyota Smart Key & VW Gas Direct Injection.

Date: Saturday, July 27, 2013
Time
: 8:30 am - 4:30 pm
Location: Holiday Inn, across from the Fresno Airport, 5090 E. Clinton Way, Fresno, CA 93727
Cost: $199 (Includes class manuals, lunch & snacks)

*ASCCA Members receive 10% discount
*Group discounts available

Topics include:
VW Gasolne Direct Injection
This class will focus on the VW GDI theory, operation, diagnostics, and service procedures.
  • Component ID and operating modes
  • Data block interpretation
  • Service procedures including intake valve deposit cleaning and fuel injector R & R tools
  • Case study analysis of failed components

Detailed manual will be provided.

 

Toyota Smart Key

This class will cover operation and diagnostics of Toyota's Smart Key system, a complex system introduced in 2004.  

 

Class discussion will include both Smart Entry and Smart Start with a strong emphasis placed upon the individual Smart Key components and the role they play in system operation.  

 

Detailed manual will be provided. 

 

Please call (877) 351-9573 or go to www.aeswave.com (keyword: John) for more information and to register. Space is limited.

 

IN THIS ISSUE
"LIKE"us on Facebook
Study Finds that Auto Shops Quote Higher Prices to Women
Chrysler Recalls Minivans for Side Air Bag Defect
AESWave Sponsored Training
2013 Member of the Year

 
James Justus, James Automotive, San Diego, CA

In his own words:

"I studied to be a shop teacher and upon graduation from Long Beach State I went into the Peace Corps and taught in Jamaica. Upon returning I started teaching again in San Diego where I currently live but there were no full time teaching position jobs so I fulfilled a substitute teaching position for a year. It appeared that nothing full time was going to turn up so in the need to make a living the next best thing I thought of to do was to open an auto repair shop. As the Sole Proprietor of James Automotive with most of my employees being with me for 20+ years I have to say that I am very happy with my decision and thank you to ASCCA for making it so memorable. I am truly honored and humbled by this award. Thank you."


ASCCA members like James are shining examples of how One Member CAN Make a Difference! 

 

Calendar of Events

 

Team Weekend

September 27-29

Embassy Suites Sacramento

Sacramento, CA 

 

 

Special Thank You to ASCCA's Diamond Sponsors!
 


 




   


  

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