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Here at Safely Speaking, our goal is to bring the latest in Quality and Patient Safety research and best practice to all employees at MUSC. However, statistics and articles alone rarely affect behavior. Humans need more than facts; they need an emotional connection and a narrative - a story. Storytelling is an age-old method to convey facts, and is also a very effective method for clinicians to "connect to purpose"; to remember why we come to work every day. As an article from the Institute for Safe Medication notes, it can be difficult for health care organizations to tell stories of patient harm, due to concerns of litigation and public reputation. But many such stories about healthcare mishaps and the effects on real people can easily be found online, including one of an active 87 year old that ended up in a wheelchair after a bout of flu-from an adverse drug reaction, not the infection itself; a death after a fall from a stretcher in radiology; or a healthcare acquired infection after a broken ankle that caused 5 years of complications, 28 surgeries, amputation, and blindness in one eye. |