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Patient and Family Communication |
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Effective communication between caregivers, patients and families promote patient safety, however, communication problems are common. The Agency for Healthcare Research and Quality (AHRQ) has published a guide that provides four evidence based strategies to improve patient and family engagement and effective communication. Those strategies are:
- Promote patient advisors-patients and families should be recruited at the organizational level as advisors to the hospital as partners, working with hospital based committees and leaders.
- Education for patients and families at the time of admission to promote partnering in their care, including information about the health care team.
- Encourage patients and families to participate in nursing bedside report.
- Robust discharge planning that includes ongoing planning throughout stay and use of checklists
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