The Clinician and Group Survey - Consumer Assessment of Healthcare Providers Systems (CG-CAHPS) is the newest addition to the standardized repertoire of patient satisfaction surveys. This particular survey instrument will be deployed to patients following an ambulatory office visit, and will specifically ask them about their experience from that visit.
MUSC will begin to deploy this survey to all our sites on July 1, 2013. Similar to "H-CAHPS", which assesses the patient's perception of care following an inpatient stay, CG-CAHPS will be be publicly reported in the coming years. You will be receiving more detailed information in the coming weeks on how MUSC will be reporting the results of CG-CAHPS surveys. More information on the survey tool can be found online or in this PowerPoint presentation. |
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Let us know what you think about Clinical Connections! |
Congratulations to the outpatient winners for the 1st quarter of CY 2013!
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Platinum Level Winner
Hand Hygiene compliance rate of 100% - Children's GI Clinic
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Gold Level Winners
Hand hygiene compliance rate of 100%: Children's RT 4 Med/Surg Clinic and HCC Phlebotomy Lab
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Silver Level Winners
Hand hygiene compliance rates of 90% or higher: Derm & Derm Surgery, Ear Nose and Throat, Endocrinology, Nephrology, Storm Eye 2nd Floor Clinic, Storm Eye 4th Floor Clinic, Storm Eye Children's Clinic, Storm Eye General Clinic, UIM & UIM Resident, Neurosurgery - RT6, Pain Clinic & Neuro Clinic - RT9, OB/GYN Resident Clinic, Ultrasound, Children's Cardiology Clinic, Children's Endocrinology Clinic, Children's Neurology, Children's Orthopedics, Children's Primary Care, HCC 2 Adult Hem Onc, HCC 2 BMT, HHC 2 Surgery, Rutledge Tower Phlebotomy Lab, ART Phlebotomy Lab, Neurophysiology Lab
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If you have questions or comments, let us know!
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Another "A" from Leapfrog |
Dear MUSC Medical Staff,
This week we were notified by the Leapfrog Group that we have again scored an "A" in the Spring 2013 Hospital Safety Score. The Hospital Safety Score was created with the advice of a Blue Ribbon Expert Panel of patient safety experts from several academic centers, and is the only peer-reviewed hospital grading system in the United States.
We are the only hospital in the Charleston area to be graded "A" and one of only 12 hospitals in South Carolina.
Our "A" recognizes the investment and importance MUSC has placed on patient safety. The significance of patient safety has risen over the last decade as the medical literature has pointed out our inconsistent practices in health care. Two of the greatest fears of adults entering the hospital are medication errors and hospital associated infections.
The Leapfrog Group is an independent, national not-for-profit organization founded more than a decade ago by employers and healthcare experts. The purpose of the group is to make giant "leaps" forward in the safety, quality and affordability of healthcare in the U.S. by promoting transparency and value-based hospital incentives.
Thank you for the great care you provide every day!
Sincerely,
Patrick J. Cawley, MD
Executive Director/CEO, Medical Center and
Vice President for Clinical Operations, University |
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Our Mission (The never changing purpose of MUSC. Why it exists.)
We improve health and maximize quality of life through education, research & patient care.
MUSC Health Strategic Plan |
Progressnotes 
The May/June 2013 issue of Progressnotes, MUSC's medical magazine, is now available online. It is accessible three ways: as a printable pdf, as a digital issue with embedded videos/podcasts and social networking tools (after a few pages, you may be asked to provide email to gain full access), and as individual web stories.
In this issue, read about:
**Progressnotes CME
Write Kimberly McGhee, Managing Editor, with questions, comments or story/telepresentation ideas. |
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Welcome new medical staff!
MUSC welcomed nine individuals to our medical staff during this past quarter. |
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Head's Up! DEA Registrations
The cost of the 3-year Federal DEA controlled substance registration is $731. However, as a staff member of a State of South Carolina institution (MUSC or MUHA), you may apply for a fee-exempt registration at no cost. In order to receive this fee-exemption, your application must be processed through the MUSC Office of Internal Audit.
If you process it yourself or through your department, the fee-exemption registration is not valid. If you use your DEA license to perform non-MUSC/MUHA duties or to moonlight, you will need to apply for a fee paid DEA registration.
Email questions to internalaudit@musc.edu
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