A recent article in the Daily Mail stated that 4 million savers short-changed by Aviva will get compensation and although a number of savers have already received compensation, some of those affected are elderly and may not live long enough to get their money back.
When mergers took place between the Norwich Union and CGU, hundreds of technical errors were made resulting in underpayments of policy benefits over a number of years (some totaling £1,000's).
Apparently Aviva have known about the errors since 2007 and have been working to rectify the situation.
The FSA (now the FCA) have been monitoring the repayment program, which the insurer started in 2009.
Initially 186 errors with products had been investigated and as at April of last year this had increased to 358, with some of the mistakes so complicated it's very difficult to evaluate the effect that these errors have had on values of personal pension schemes, life assurance policies and endowment plans.
The Daily Mail estimates that 500,000 policy holders could be affected by these technical mistakes.
Having read this article should you feel you may have been affected please write to:
Aviva UK Ltd, P O Box 520, Norwich, NR1 3WG - quoting your date of birth, national insurance number and your Aviva policy number/s.