|
|
|
|
|
October 2013 | Volume 14
|
|
It's hard to believe the fall is here and we're already filling our 2014 calendars. Where does the time go? We've all been traveling this quarter, leading clients to certification and taking on new international projects. BIZPHYX has also been sponsoring and participating in many ICT conferences to help promote TL 9000 quality, including TIA: The Future of The Network, just this past week in Washington, DC. Highlights of that conference, OSP Expo and the recent QuEST Forum Americas BPC Small Business Workshop are featured in this edition of the THE STANDARD.
In case you didn't know, today October 14, 2013, is World Standards Day. Quality standards are the core of our business and quality standards can ensure positive change and process improvements, not only for organizations, but also for the entire world. You can read more about this below and watch a brief video from ISO.
Also, many of you may be aware that IEEE expert, Joe Lillie now leads the BIZPHYX Gulf Coast Office, based in Lafayette, Louisiana. Please read the news release, Joe's bio and more about his role in facilitating our BNSF supplier quality audit program.
This edition of THE STANDARD, like all others, is full of great information and videos, as well as a podcast interview with Troy Murphy of Vetco Solutions, an update on ISO 27001, our new R2/RIOS consulting services and our preliminary 2014 TL 9000 training schedule.
So encourage colleagues and friends to subscribe to the THE STANDARD. It's full of quality news you can actually use!
Sue Clancy, President
|
TL 9000 News and Updates Joe Lillie Now Leads The BIZPHYX Gulf Coast Office, Americas BPC Small Business Workshop
Joe Lillie, an IEEE supplier audit expert is now leading the BIZPHYX Gulf Coast office, based in Lafayette, Louisiana. He has over 35 years of engineering, telecommunications and quality management experience and has an extensive engineering background that includes dual degrees in Electrical Engineering and Telecommunications. Joe is highly skilled in multiple quality standards such as ISO 9001 and TL 9000.
He is a career member of IEEE, having served since 2009 as the Director of the IEEE Foundation. Joe has also served as the organization's Vice President, Treasurer and member of the IEEE International Board of Directors. Joe has been with us for some time and actually started out as one of our clients. He came on board as a consultant working with one our major transportation clients. Please read our news release and visit his bio page on the BIZPHYX website to learn more about his background. Joe does an outstanding job of managing our BNSF supplier quality audit program!
Americas BPC Small Business Workshop Update
The Small Business Workshop at the recent QuEST Forum Americas Best Practices Conference in September, was the best attended of any Small Business event to date. The roundtable and panel discussions were very successful and Steve Pickett, President of Telmar Networks, a Jabil Company, did an incredible job as the keynote speaker at the Small Business Breakfast. Steve is Vice-Chair of QuEST Forum and the 2014 Chair. Small Business membership in QuEST Forum continues to grow and that's a testimony to the hard work of the corporate volunteers, mentors and the Small Business Leadership Group, which is chaired by BIZPHYX CEO, Sue Clancy.
Upcoming TL 9000 Training Courses
TL 9000 R5.0 Internal Auditing (VILT) Course, October 22-25 TL 9000 Sanctioned (VILT) Auditing Course, October 23-25
The October TL 9000 R5.0 Internal Audit Course (VILT), being facilitated by Senior Consultant, Gale Leonard is SOLD OUT. It's truly amazing how many international clients are taking advantage of our TL 9000 "virtual" courses. This sold out course will have students from countries such as Poland and even Mexico!
The TL 9000 Sanctioned (VILT) Auditing Course is still open for registration. This 3-day course being offered on October 23-25 is also a "virtual" course and no travel is required. This course provides information and guidance to auditors in order to verify the implementation and evaluate the effectiveness of TL 9000 requirements and measurements. It is designed for TL 9000 CB Auditors (third party), internal auditors, management representatives, quality managers and individuals who are responsible for verifying and maintaining the TL 9000 certification for an organization
The instructor is BIZPHYX Senior Vice President, Bob Clancy. For more information (including pricing) and to register, contact registrar@bizphyx.com.
BIZPHYX 2014 Training Schedule
Due to the recent volume of inquiries regarding our 2014 training dates, here is a preliminary list of courses. In early December, we will release a more comprehensive course list in a separate announcement, so be on the look out!
These courses will be instructed by TL 9000 Expert and SMT, Bob Clancy
February 4-7 (India)* February 25-28 June 17-20 September 16-19 (India)* October 14-17
*All India courses will be taught from 7:00 am-11:30 am Central
|
|
|
ISO News and Trends: ISO 14001 | ISO 27001
World Standards Day (October 14), Focus On Information Security With ISO 27001, R2/RIOS Recycling Standards
We reserved today to release our 3Q edition of THE STANDARD in honor of World Standards Day, which takes an opportunity each year to celebrate and reinforce the goals and objectives of the various quality organizations around the globe like ISO, IEC, ITU and WSC. Each year there is also a competition to design and develop a poster that personifies the current year's value proposition. This year the theme is "International Standards Ensure Positive Change". Read about World Standards Day, this year's message or download the winning poster. Below is a brief video clip from ISO's YouTube Channel:  | | Happy World Standards Day! |
ISO 27001: Are You Prepared for Security Breaches?
Cyber threats continue to plague governments and businesses around the world and cyber security is front and center for all ICT companies and executives. Perhaps you should consider implementing ISO 27001 in your organization! MSPs must be assured that their suppliers have plans and processes in place to ensure information security. BIZPHYX is currently leading clients to ISO 27001 certification and we are able to assist you in this process. Here is a good article from ISO on current threats and a link to more information on the standard, ISO 27001. R2/RIOS: Making Sense Of Recycling Standards:
Several years ago, we addressed the various recycling standards and practices such as e-Stewards, R2 and RIOS in an in-depth post on our quality blog. In recent months, we've been working with clients on R2/RIOS projects. We are now able to provide consulting and internal auditing services for R2/RIOS. You can use R2/RIOS to address recycling in addition to your current ISO 14001 or sustainability initiatives. If you're being asked to implement these standards or electronics recycling practices in your ICT organization, please contact bclancy@bizphyx.com for assistance. Here is an educational video, which outlines some of requirements, features and benefits of R2/RIOS.  | Learn About R2/RIOS
|
 New and Recent Certifications BIZPHYX ClientsWe're always pleased to announce when clients achieve quality management certifications. We have several clients who are slated to certify to TL 9000, ISO 9001 and ISO 27001 by year-end. In this edition of THE STANDARD, we're pleased to announce that Mann Wireless has achieved ISO 9001 and TL 9000 Certification.
Mann Wireless provides technically proficient, cost-effective, turnkey solutions for enabling wireless communications inside buildings. They offer system design, installation and integration services for in-building bi-directional amplifier (BDA) and fiber optic-based distributed antenna systems. Mann's experience spans all major commercial carriers, private land mobile radio and public safety operations. Please visits their website at: www.mannwireless.comAdd this quality focused supplier to your supply chain or list of business partners! | |
|
Social Media Learning Feature An Interview With Vetco Solutions, Client Spotlights Subscribe to our YouTube and podcast channels to obtain quick tips, e-learning videos, complimentary training and industry news.
|
In this podcast we feature an interview with Troy Murphy, President and CEO of Vetco Solutions describing how certifying to TL 9000 has helped his company achieve 25% growth, as well as the many other values of certifying. Click the image to listen on the BIZPHYX Customer Spotlight page or click here to listen in I-Tunes (it's the most recent episode).
Troy Murphy was as also featured in the recent AT&T Business Reshaping Program video along with BIZPHYX clients, Stacy Scott, President of Elgia, Inc. and Jennifer Schoenhofer, President of Axis Technologies. Click on the image above to watch the video on our Operation Hand Salute page. Congratulations to these great companies!
| |
Recent Posts From Our Blog @support.bizphyx.com Read these recent articles and listen to current podcasts on our support desk:
Repair Trends In Companies Using TL 9000-Product Category 7.4 (case study...) QuEST Forum Featured In Outside Plant Magazine (OSP) (magazine article...)TL 9000: The State of ICT and Telecom Quality with Sue Clancy (3-part podcast series...)
ISO 9001 Revision Reaches Committee Draft Stage (article...)
New On The BIZPHYX Knowledge Base
QuEST Forum TL 9000 Case Study, Repair Trends In Product Category 7.4
Download and read the most recent additions to our Knowledge Base including a recent QuEST Forum case study, "Repair Services Industry Trends" and a Telmar India case study (here...)
Editor's Choice
Telecom and Supply Chain Feature Articles
| |
|
BIZPHYX News and Events QuEST Forum and TIA: The Future of The Network 2013QuEST Forum presented the workshop "Quality Matters?" at last week's TIA 2013 conference in Washington, DC. Speakers Tim Harden, President of AT&T Supply Chain and Fleet Operations (and QuEST Forum Chair), Trevor Putrah, COO of KGP Companies, Amador Lucero, VP Operations for CenturyLink and Fraser Pajak, CEO of QuEST Forum provided a compelling case for ICT quality. BIZPHYX sponsored the QuEST Forum dinner the night before the workshop. President, Sue Clancy also attended the Women in ICT Breakfast.
 TL 9000 Industry Events
Save The Date
Leadership Council Meeting, November 18, Annapolis, MD (more...)Fall Work Groups & Strategic Initiatives, November 19-20, Annapolis, MD (more...)
2014 Leadership Summit, January 27-28, 2014, Richardson,Texas (more...) Work Group Meetings, January 29-30, 2014, Richardson, Texas (more...)
|
|
Telecom, Quality and Diverse Supplier Events
Mark Your CalendarCTIA MobileCon (M2M), October 16-18, San Jose, CA (here...) SCTE Cable-Tec Expo, October 21-24, Atlanta, GA (here...) NTCA TelcoVision, October 23-25, Las Vegas, NV (here...) NMSDC Annual Conference, October 27-30, San Antonio, TX (here...) WBCSouthwest Power To Potential, November 5, Hurst, TX (here...)
Follow Us and Stay On Top Of Telecom Quality Management!
|
| |
BIZPHYX | www.bizphyx.com | 972.429.5560 | Dallas . Atlanta . Tampa BIZPHYX is TL 9000 and ISO 9001 Certified | TL 9000 Master Trainers
|
|
|
|
|
|
|
|