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Marketing Myth #70 

We can work with anybody who can write a check or present a credit card.

 

Greetings!  

 

Not so fast.  That's just about as unfocused as you can be.  Moreover, you sound desperate.

  

Who are your best clients/customers?  If they came in by referral, how did you thank the referrer?  I'm not talking about a Referral Program that goes like this: "If you refer us, we'll send you a check for $100.00."  That's a bribe. 

  

Besides, you're leaving yourself very vulnerable to people giving you poor leads just to get the $100.00; or, possibly worse, two referrers fighting over the same lead, so that you need to part with $200.00 to keep the peace.

 

If you want a good and effective Referral Program, you'll surprise the referrer with a luncheon invitation (if local) or a gift basket from a local vendor who will send business to you in return.

 

Back to your client analysis. 

Who are your "ideal" clients?  The more narrowly you define your markets, the more effectively you can target those markets.

  

Example: 

Let's pretend for the moment that I'm a realtor, and we meet up at a networking meeting.  You ask me what I do.  I reply that I'm a realtor.  Or, I reply that I'm a residential realtor.  Or, I reply that I'm a residential realtor who concentrates on properties of at least $500,000.00.  Or, I reply that I'm a residential realtor who concentrates on properties of at least $500,000.00 within a half-hour of Fort Collins.

 

What have I done with each of those descriptions?  I've gotten narrower and narrower in describing what I do.  And I've given someone a good idea of my positioning in the marketplace and the types of leads I'm seeking.

 

How good is your definition?  For starters, look at your existing client base.  Where did they come from?  How well is your current marketing working?  What do they spend?  How often do they purchase?  What do you dislike or like about them?  Remember, the more narrowly . . .

 

When you attend Chamber of Commerce, leads groups or trade association meetings, how good and specific is your introduction?  How well have you trained your employees to discuss the company that employs them?  There's nothing wrong with being homebased, but that's not the first thing that people need to know.  Nor do they need to know how young or small your business is.  Just answer the questions "who are you, and what do you do?"  Details come later, after you've proven your worth and established a relationship.

 

If you want to grow your business, focus.  Don't accept just anything that comes along.  Find out who else these prospects work with and make a couple of calls.  What's their payment record?  How accessible are they?  How quickly do they respond?  How loyal are they, or do they change vendors frequently?

 

You get the picture.

 

Marketing isn't about taking anything you can get and having the marketplace wonder what you really do.  Marketing is about getting and keeping your name out there to create buzz and establishing a fine reputation, so that people will want to do business with you and send others your way.

 

Lack of focus is out; clarity and positioning are in.

 

 

News Update:

 

Several people have expressed interest in our 30-minute, free teleseminars. How interested are you?

They would start at 8:00 a.m. MDT and cover various marketing topics. Your only cost would be your toll call.
Please let us know of your interest. We're looking for a minimum of ten people to begin, maximum of 30. Take this opportunity to realize impressive yields from your marketing activities. It's time to market smart.

Gain practical, eye-opening ideas 

from our 2013 Schmoozing Calendar!  With 56 suggestions of whom to invite for breakfast, lunch or coffee, our Schmoozing Calendar is just what you need to make this your best year ever! 

 

Order today! Call Adrienne Zoble at 970/282-1150 or email her at azoble@azobleassoc.com

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