July 2014

GETTING TO KNOW YOUR WORKERS' ADVISOR 

 

Most of us may never need the assistance of a Workers' Advisor, but imagine being in the unfortunate position of suffering a workplace disease or injury. Not only do you now have to focus on healing and recovery, you also have important paperwork and processes to follow as part of the workers' compensation system. We understand this can be overwhelming.

 

As an employer, ensuring your staff know what to do if involved in a work place accident is an integral part of occupational health and safety. It is important that you and your staff know what services are available during the claims process. 

ABOUT THE WORKERS' ADVISOR  


The Workers' Advisor Office (WAO) is available to assist injured workers and their dependents during the claims process. The Workers' Advisor is not part of the Workers' Safety and Compensation Commission (WSCC); they are an independent resource that serves injured workers. The WAO helps guide injured workers' through the workers' compensation system and provides support during the claims process. If the process results in an appeal, the Workers' Advisor can also help during that phase.

Meet your local Workers' Advisor:


Yellowknife - Garry Tkachuk, Workers' Advisor

Garry has the privilege of living and working in the North, and he has been doing so for over 35 years. During this time, he's travelled to many communities throughout the Northwest Territories and Nunavut. Garry's hard work and dedication gains him the respect of acquaintances within all levels of government, business, and industry.

 

Garry strives to help Northerners get their claims resolved and considers that his main objective as Workers' Advisor. His goal is to support workers to ensure their experience with the workers' compensation system is clear, accurate and timely.

 

Cambridge Bay - Attima Hadlari, Deputy Workers' Advisor

Attima brings a wealth of experience as an interpreter and translator with the Government of Nunavut to his position as Deputy Workers' Advisor. He is able to communicate with Northerners in all Nunavut Inuit dialects, including Inuinnaqtun and Inuktitut. Communicating with an injured worker in their language of choice, Attima helps workers through an unfamiliar process. 

 

Working on various boards and travelling across Nunavut, Attima develops cooperative and respectful working relationships. He provides timely and confidential services to workers and their families.

WHO CAN CONTACT THE WORKERS' ADVISOR?


The WAO is available to assist all injured workers or their families with a WSCC claim. Help is available during any part of the claim process, prior to completing your claim forms, or leading up to an appearance before the Review Committee or Appeals Tribunal. 

 

 

DOES IT COST MONEY TO USE THE WORKERS' ADVISORY SERVICES?

All services offered by the WAO are available at no cost to the injured worker or their family.

 

 

WHAT ARE THE SPECIFIC SERVICES THE WORKERS' ADVISOR PERFORMS?

The WAO provides a range of support services to workers injured in the Northwest Territories or Nunavut, including:

  • Obtaining information from the WSCC on their behalf;
  • Helping clients communicate with the WSCC;
  • Explaining the WSCC process and decisions;
  • Reviewing file evidence, and obtaining further evidence that may be necessary to support their case;
  • Assisting injured workers to prepare and present submissions to all WSCC decision-making levels; and
  • Referring clients to other community services.

WHAT HAPPENS ONCE INJURED WORKERS CONTACT THE WORKERS' ADVISOR?

The process begins when an injured worker or their family contacts the WAO. This can be at any stage of the claims process. The WAO will request a copy of the client's file from the WSCC to review, and determines if the claim has merit. If the claim has merit, the WAO will contact injured workers directly to explain the process. They will provide support and determine the next steps.

 

 

WHERE ARE THE WORKERS' ADVISOR OFFICES LOCATED?

The WAO's are located in Yellowknife, to serve the Northwest Territories, and in Cambridge Bay, to serve Nunavut. 

WANT MORE INFORMATION?


For more information about the WAO and the services they offer, visit www.workersadvisor.ca or contact them at:

Yellowknife, NT

Phone: (867) 445-7303

Fax: (867) 920-7101

Email: advisor@workersadvisor.ca

 

Nunavut

Phone: (867) 979-5303

Fax: (867) 983-2187

Toll-free: 1-866-727-3830

Email: deputyadvisor@workersadvisor.ca

Workers' Safety & Compensation Commission
wscc.nt.ca   /  1.800.661.0792   *   wscc.nu.ca  /  1.877.404.4407