In order to ensure that members have multiple ways to learn about platform upgrade news, beyond email blasts and newsletters, we will be holding a regular series of conference calls hosted by Technology Director Neil Strandberg. These calls will inform store owners, managers and website support staff about progress on the platform upgrade, providing an opportunity to discuss "next steps" for stores and address any questions.

 

Neil will host a thirty minute call every Tuesday and Thursday, for four weeks, beginning on April 22. After assessing how these days work, the schedule for calls after the first month will be adjusted accordingly.

 

While there may not be much "new" news from one week to the next, you and your staff may join as many calls as you like. Key points will also be covered via email, and updates will be posted on d7.indiecommerce.com.

 

To facilitate questions and answers during the calls, you may write questions or comments in the following ways:

• In advance, email icupgrade@bookweb.org.
• During the call, online using the chat function on d7.indiecommerce.com.  In order to chat on d7.indiecommerce.com, please register for an account here, and log in 5 minutes prior to the scheduled call.

Please fill out this form to reserve your spot in a call.  A day before the scheduled session, you will receive a reminder email with dial in instructions for the conference call.

 

For reference, please find dial in instructions below:

1. Dial-In: 866-740-1260 

2. Enter Access Code: 6035054

 

If you have any questions, please do not hesitate to contact us at  icupgrade@bookweb.org.

 

All best,

The IndieCommerce Team