March 5, 2014
Kobo has implemented a new price drop for the Kobo Arc tablet, effective as of March 1, 2014.

The current price of each device is as follows:
  • $99- 16GB old Arc
  • $99- 32GB old Arc (New! Marked down from $129)
  • $149- 64GB old Arc 
In order to receive your rebate via ACH transfer please follow the steps below:

1.  Gather supporting documentation for units sold in your store.  A printout from your POS is best, but if that is not available please create a spreadsheet with your in-stock inventory as of 3/1/14.  Please include the following:
  • The name of the item (32GB Arc)
  • The quantities of each
  • The name of your store
  • Name of the promotion (Arc March Price Protection)
  • Contact email for your store 
2.  Log in to the Kobo Reporting Tool at 
If you do not remember your log in information, please email (Hint- Your username is your affiliate ID).

3.  After logging in, click on the red link "Kobo Arc Price Drop".

4.  Attach your supporting documentation.

5.  Before submitting, please double check your numbers! Each store can only submit the form once.

 Thank you for your cooperation, and please do not hesitate to contact us with any questions! 

To start off the month, Kobo is offering a 30% off promo code on select eBooks.


Start Date: Wednesday, March 5th

End Date: Sunday, March 9th  


Promo code: MARCHOFFER


Link to eligible titles:


Be sure to add affiliate tracking to the link--


For example:
If your affiliate ID was ABA-12345, the link would be constructed as follows:


When constructing your link, keep ?utm_medium=web&utm_source= at the end of the URL and replace 'ABA-12345' with your store's ID.

Monthly favorites and other specials now available on the Marketing and Promotions page of

We'll also have a wonderful Mother's Day promotion coming soon, stay tuned for more details! 

Kids Promotion starts today!
From March 5 to March 27, all new Kobo App and Arc tablet users will automatically receive 2 Kobo Kids eBooks for free. 

Web banners and promotional materials can be found in the Designs and Downloads section of Click here for full details.

There are plenty of ways to get in touch with us when you need help!

To ensure you get the best and quickest responses, here are some pointers on whom to contact for what:

Affiliation Questions:
"I'm not seeing Jennifer Smith's eBook purchases in my reports"
Display Issues:
"My in-Store display needs updated signage / My Demo unit is not functioning"
Customer Device Issues:
855-202-4098 8am-12am EST
"My customer has a frozen screen and I want to get them quick help"
Device Promotions:
"What price should I be selling the Aura at right now? How much is my rebate?"
Books Not Appearing in Bookshelf: 855-202-4098 8am-12am EST
"My customer bought XYZ eBook, but it never showed up in their library"
Ordering Issues (Device & Accessory):
"The device I'm trying to order is not available at Ingram Book Company"
Device Setup Issues:
"My customer is having trouble connecting to their WiFi to setup their device"
Ordering Issues (eBooks):
855-202-4098 8am-12am EST
"My customer is having trouble completing their eBook purchase, who can they contact for help?"

For a printable PDF for staff, please click here.

Sales earned during the months of November and December have been processed and are on the way to your bank accounts via ACH Transfer.  Additionally, stores that participated in the Black Friday / Cyber Monday rebate should be receiving their reimbursements in the coming days.
Thanks for reading!

Remember all emails can be accessed by visiting the Kobo Announcement Archive on

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