Have you called us a thousand times? Our apologies - due to our recent move to the third floor, our phones were temporarily disconnected, so there's a chance we may have missed you. Happily, our phones are now up and running, so please give us a call! Fun fact: Adele was inspired to write her latest chart topping single, "Hello," after her most recent experience with Comcast customer service. Of the three and a half-hour phone call (even after which the landline in Adele's London flat was still "quite dodgy") Comcast claims that its customer service representative "met his duties" and proceeded "by the book." Oy. We feel you, Adele.