TCET Newsletter

October 2015





Commissioner of Oaths Services

 
 
Commissioner of oaths services are available by appointment at all locations to take affidavits, declarations, oaths, attest/certify true copies of original documents.


For more information contact: nic@tcet.com
Scheduled Events 

Brampton City South: Know Your Legal Rights on Thursday, October 15 at 2:00pm 

Brampton East: RCMP Career Presentation on Friday, October 23 at 10:00am   
 
Malton: Breast Cancer Screening by Trillium Health Partners on Wednesday, October 7 at 11:00am 
 
Oakville: Child Care Subsidy in Halton Region on Friday, October 16 at 10:00am 
 
Mississauga: Accounting Designation CPA on Wednesday, October 21 at 10:00am 

Parliament: Apprenticeship Information Session on Friday, October 2 at 10:00am  


 

 

Employment Services Workshop Calendar: www.tcet.com/employmentservices/workshop-calendars


Newcomer Services Information Session Calendar:


 
Three stories you must prepare before the job interview  
                  By Elizabeth Bromstein 
 
In any job interview, you will have to answer behavioural questions. 

What are behavioural questions? They're questions that ask you to describe what you have done - your behaviour - in a variety of situations. These help employers to determine not only whether you will be capable of doing the job but what sort of person you are, whether they will enjoy working with you, and how well you will work with the rest of their team. 

Here are three stories you should prepare before any job interview:  
 
A time when you solved a problem: 
Think of a time when you had to demonstrate your problem-solving skills by getting creative, or using logic. Maybe you persevered, solved a mystery, and/or completed a project without the proper resources. Find a story that illustrated your drive, initiative, creativity, motivation and of course, problem solving skills

A time when you had to deal with conflict:  
Think of an instance when a customer or prospect was belligerent or extremely difficult or when you had to deal with warring factors among team members. Describe how you resolved the problem and came out smelling like roses. Be sure not to put down or insult anyone else in the telling. It's better to say a client "was having a difficult time" than "was being a total butt-head". 

A time when you totally knocked that ball out of the park: 
What are your biggest career accomplishments? Of what are you most proud? Talk about a time when you did a super amazing job. Describe how you went above and beyond to do it or how the success came naturally. You can also talk about the challenges you faced or the curveballs that were thrown your way. Find the story that really illustrated how awesome you are at what you do. 

Source: http://www.workopolis.com/content/advice/article/three-stories-you-must-prepare-before-the-job-interview/
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Canadian Experience = Soft Skills 
by Susan Denommee

Soft skills are the qualities that are necessary and required to establish trusting and collaborative working relationships with others. To be successful in a Canadian workplace, new immigrant workers must be able to demonstrate the following: 
 
1.Canadian Business Etiquette
To understand that every culture has their own unique social nuances and norms, and in Canada, eye contact, a firm handshake, appropriate use of personal space, a friendly smile and small talk are necessary social graces to establish rapport and build relationships.
 
2. Cross-cultural Communication
Respect, understanding and appreciative of cultural diversity and Canada's mosaic social landscape. Be culturally sensitive and aware that what may be perceived as socially acceptable behaviour in one culture may not be acceptable in another. To be open to another perspective that is difference from your own and to find common ground to establish collaborative relationships. 
 
3. Emotional Intelligence
To be self aware of one's strengths and weaknesses. Be accountable and responsible for own actions; learn from one's mistakes and be open to feedback or constructive criticism. Making mistakes is how we learn and grow, no one is perfect. 
 
4. Adaptable and Flexible
Ability to assume multiple roles and to be able to cope with the stressors of changing circumstances and situations. To be open to different ways of doing things, and to other perspectives. 
 
5. Team Orientation
Being a team player means being positive and able to work well with others, going the extra mile to help team members to meet tasks and project deadlines. Understanding that a positive attitude and outlook fosters an environment that helps the team meet the goals and vision of the organization. 
 
6. Conflict Resolution and Negotiation
The ability to resolve conflicts by being able to hear what is not said and to listen without prejudice. To be able to identify the issue and to understand the view point of another without one's ego or personal biases getting in the way. To understand that the ultimate goal is to create a collaborative and trusting relationship, not about being right or wrong.    
 
7. Customer Service
Ability to anticipate and identify the needs of others with an attitude of helpfulness, accompanied by an friendly smile. 
 
8. Leadership Qualities
Problem solver who possess the initiative to provide solutions or direction when needed while making others feel supported and motivated. To have emotional control when in the face of conflict and adversity. To understand that leadership qualities are not defined by having a formal job title of supervisor or manager.
 
2015 Driver and Vehicle Licence Fee Changes 
 

Driver and vehicle licence fee increases come into effect on September 1, 2015. These changes come in order to help maintain Ontario's road safety, support key services and improve crucial transportation infrastructure. 
To learn and see the new fee changes visit: NEW FEES
Free for All Foundation 

Free For All Foundation recognized the importance of meeting students learning needs, both during school and when school is not in session. Our programs provide students with safe places to go where they can engage in enriching activities and make connections with caring adults; which are among the most promising educational innovations today. After-school programs are providing opportunities that play a crucial role in promoting student success and involving the community. 

For more information visit: www.ffaf.ca
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Service providers, we are happy to promote new programs and events at your agency through this newsletter. 

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Newsletter Team

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About Us  

 

The Centre for Education & Training is a not for profit, progressive corporation. We enhance the self-sufficiency and effectiveness of individuals and organizations by offering customized education, training and career resource solutions. Through our Newcomer Information Centres and Employment Service Centre sites, we provide the most up-to-date information and assistance on all aspects of employment and settlement.  Our professional multi-lingual staff are ready to answer your employment and settlement questions and provide you with your next steps to meeting your employment or settlement goals. Services are free - drop by a location to speak with our experts.

 

OUR LOCATIONS:

Click here to access Newcomer Information Centre locations: http://www.tcet.com/newcomer-info-services/locations

 

Note:  Care for Newcomer Children Service available at the Malton and Oakville NIC Locations

 

Free Commissioner of Oaths service at all NIC Locations.

 

Click here to access Employment Services locations: http://www.tcet.com/employmentservices/contact-us

Visit our website:  www.tcet.com for additional information on our programs and services