Greater Rochester Association of REALTORS®
MLS & Technology e-Newsletter
October 19, 2015

Article1Program Your Keybox
Did you know that there are features you can access with your eKEY (using your smart phone to open key boxes) that you can't with an ActiveKEY? In addition to saving money (the annual savings is approximately $50), you can change your boxes from Timed Access to 24 hour access and also change your shackle code, if you need to. Learn how for your device here. To upgrade to an eKEY from an ActiveKEY, bring your phone (download the Supra eKEY app first), ActiveKEY and charger to GRAR.

Please note that we can only work with the actual subscriber on key repairs and key upgrades.  A representative of the subscriber may come in to purchase key-boxes.
Questions? Please contact GRAR Member Services at 585-292-5000.

Article3Have You Needed Tech Support?
Tech HelpLine to the rescue!  Tech Helpline's services are provided as a GRAR Member Benefit. Because the service is provided as a member benefit, there are no direct costs to the agent. Agents can contact Tech Helpline for free and the number of times they can call for help are unlimited.  There is also no limit on the length of a call and assistance is offered in both English and Spanish. Agents can initiate help by phone, online chat or email. Uniquely, when an agent calls for help, he or she can also ask for assistance with multiple issues on a single call. This is very atypical for most technical support services. That means if an agent is having a Wi-Fi issue, but also needs help exporting contacts from Outlook or Gmail for a mail merge, one call to Tech Helpline is all that's needed to solve both problems. 
Tech Helpline covers an extensive list of non-MLS related hardware and software support, including:
  • Computer operating systems: Microsoft Windows & Mac OS X
  • Hardware: Smartphones (iPhones, Android, Windows & Blackberry), Tablets, Laptops, Monitors, Network Adapters, Printers, Storage devices and more
  • Software applications: MS Outlook, Webmail, Microsoft Office products, Intuit Quicken and QuickBooks, Adobe Acrobat, iTunes and more
  • All PC compatible, MACs and clones: Acer, AST, Dell, HP, Lenovo, Apple Macs, Sony, Toshiba and more
  • Virus and Firewall Applications: Virus removal, Antivirus programs, Spyware and Adware removal and prevention and more.
Contact the GRAR Tech Helpline at 866-232-1831 or support@technologyhelpline.com, Monday-Friday from 9am-8pm and Saturdays from 9am-5pm.  Click on this link to start a live chat session with an analyst.

Article2NAR Infographic: Technology in Real Estate - Then & Now
The next big thing in real estate is already here. Technology is changing the industry for REALTORS® and home buyers alike, all in ways that make the home buying process easier. Click Here to see the full Infographic.

TKPFive Ways GPS Technology Has Transformed Real Estate
By Kelly J. Phelan, Real Estate Technology Content Editor
Smartphones have unique features that do things your computer can't, and that open up a whole new way of working with real estate data. Read the entire article here.

TECHTUESTech Tuesdays:  RPR and RPR Mobile
GRAR's Technology Committee sponsors Tech Tuesdays once each month. Please note for our November session that we are holding Tech Tuesday on the second Tuesday.   The November 10, 2015 session will be an Intro to RPR and the RPR Mobile app.  RPR is always one of the most popular sessions at
TechKNOWPalooza so we are running this one again.  Join GRAR Instructor and fellow REALTOR® Jeremias Maneiro to learn about this super useful tool.  Register now as seating is limited

Tech Tuesdays
November topic: RPR - Have You Tried it (Mobile too)
TUE | Nov. 10 | 1:00 PM - 2:30 PM (Note Date Change this Month - 2nd Tuesday) 
Instructor: Jeremias Maneiro
CE Credit: 0 hrs
Cost: FREE (GRAR members only)

TECHHELPLINETech Helpline Lifeline
The Surface Pro 3: The Tablet that Replaces the Laptop?
If you need/want something lighter and more portable with the benefits of a laptop, the Surface Pro 3 is that something different. It can function as a complete PC with a full Windows operating system, currently available in Windows 8 and Windows 10 models, but it's not a complete PC all of the time because it also has tablet capabilities. It's perfect to use for both home and work; the Surface Pro is as adept at watching Netflix in bed as it is working on-site and on-the-go. Read the entire review.

CEUpcoming Tech CE, Training & Tech Tuesdays
AuthentiSign & the Counter Offer
TUE | Oct. 20 | 10:00 AM - 12:00 PM
Instructor: Mike O'Connor
CE Credit: 0 hrs
Cost: FREE  (GRAR members only)

AIM 4 Success
THU | Oct. 27 | 1:00 PM - 4:00 PM
Instructor: Jeremias Maneiro
CE Credit: 3 hrs
Cost: $35 members / $75 non-members

Instanet & AuthentiSign Hands-on PC - Basics
Must have at least some experience using the product. This is not a true beginner class. If you have never used the product, please start with the Instanet Forms Overview session or the Instanet and AuthentiSign 1 CE class.
THU | Oct 29| 10:00 AM - 12:00 PM
Instructor: Mike O'Connor
CE Credit: 0 hrs
Cost: $25 (GRAR members only); Using GRAR PCs

Instanet & AuthentiSign Hands-on PC - Advanced Features
Must have experience using the product. This is not a beginner class.
FRI | Oct. 30 | 10:00 AM - 12:00 PM
Instructor: Mike O'Connor
CE Credit: 0 hrs
Cost: $25 (GRAR members only); Using GRAR PCs

Tech Tuesdays
TUE | Nov. 10 | 1:00 PM - 2:30 PM
Topic: RPR and RPR Mobile
Instructor: Jeremias Maneiro
CE Credit: 0 hrs
Cost: FREE (GRAR members only)

GRI-8 - Technology
THU | Nov. 5 | 8:00 AM - 5:00 PM 
Instructor:  Jeremias Maneiro, e-PRO, GRI, HOMES
CE Credit: 7.5 hours
Cost: $125 members/$150 non-members
Lunch sponsored by Cutco Closing Gifts

Instanet Forms Overview - iPad
THU | Nov. 19 | 1:00 PM - 3:00 PM
Instructor: Mike O'Connor
CE Credit: 0 hrs
Cost: $25 (GRAR members only); Using GRAR PCs

For more information on all GRAR courses, go to: www.GRAR.org