Greater Rochester Association of REALTORS®
MLS & Technology e-Newsletter
July 28, 2014
GRAR 2014 Diamond Sponsors
FMlogoGRB

PortalMLS Portal is Here/GoNYSMLS Password Tip
All MLS participants are now directed to the new SafeMLS portal/dashboard when they log into Fusion or MLXchange.  With the portal, users will be able to access many of our tools and benefits without having to log in again from the portal dashboard.   Users will be randomly required to change their MLS password at some point in the first few weeks and until then may continue using their existing password until prompted to go through a short enrollment process. 

Tip for Using Your New Password with the GoNYSMLS Mobile App:
After changing your password in the portal, you will also use it in the GoNYSmls mobile app. The trick is to be sure to enter your new password in the GoNYSMLS app the same way you entered your NEW password into the portal (upper and/or lowercase). For example, if you entered your password as 'New2147' with a capital 'N' and lowercase 'ew', that is how you must enter it into GoNYSMLS.

View more tips about the portal/get support at www.Grar.org.


ARTICLE1Instanet Now Provides Support 24/7
Instanet Solutions is now providing 24 hour a day, 7 days a week, 365 days a year live TOLL FREE phone and chat support, at no additional charge for our MLS Subscribers.  In order to provide non-stop, 24 hour a day support Instanet Solutions has partnered with a support services firm with 13 call centers across North America. With their capabilities, they're able to add new call center features such as call recording. Calls will be recorded to ensure call quality and to have a record of all calls in case there is ever a quality question.   Calls will be answered within one minute so long hold times are now a thing of the past.

Please note: Email support will be answered from 9am-5pm ET Monday-Friday for the next few weeks. Email support will transition to 24/7 in a few weeks and you will be notified when that happens.  We hope you enjoy this great, new level of service - 24/7 toll free phone and chat support!

TechKNOWPaloozaTechKNOWPalooza '14
September 18, 2014

8:30 AM - 4:30 PM
DoubleTree by Hilton

 

This will be a day of technology based learning, with sessions presented by industry experts focusing on the latest trends in social media, mobile technology, online marketing, video, tech tools, and much more. We are planning to offer a track for beginners and one on advanced topics ranging from mobile apps to electronic signatures.  Attendees will be able to select from five sessions each hour for up to 5 sessions per attendee.

 

Advanced sale tickets are $35 if purchased by August 29, 2014. After that, tickets will be $45. This event was a sellout last year so don't wait!

 

Purchase tickets now.   Ticket price includes all sessions, free parking and a buffet lunch!  Tickets will not be mailed. Please check in at event registration for your prepurchased lunch ticket.


ARTICLE2Our Favorite Apps
Over the coming months, we will be sharing some of the most useful apps that members of our Technology Committee use and recommend.  Here are the first five (in no particular order):

a.  Password Box - FREE  Password Manager & Wallet, for PC, IOS and Android. Learn More.
b.  Houzz Interior Design Ideas - FREE  Home design and decorating ideas app, for PC, IOS & Android. Learn More.
c.  Clear -Tasks, Reminders & To-Do Lists- $4.99  Tasks, Reminders & To-Do Lists app that makes you more productive, for IOS. Learn More.
d.  GoConnect - Real Estate- FREE  Help manage real estate checklists for your buyer and seller - real estate productivity app, for IOS and Android. Learn More.
e.  Genius Scan - PDF Scanner - FREE  A scanner in your pocket.  Make a scan/pdf of a check to save off to Dropbox or some other cloud drive, for IOS and Android. Learn More.
ARTICLE5Time to Get Serious with Instanet Forms and AuthentiSign
We have had many requests for classes on Instanet. Some want hands on, some want CE, some want the free overview course. We have all of this available. Read closely and sign up for the right one.  While you wait for your class day to arrive, our best advice is to grab a co-worker and do some test contracts with each other so you can get the hang of it.  There are also MANY videos online that deal with how to succeed using Instanet and AuthentiSign in small doses.  On top of all of this, we will be having someone from Instanet join us again at TechKNOWPalooza this September 18.  Tickets on sale soon.  It is up to you now to go and learn this. Video training content can found on YouTube. Here you will find both 1 ~ 5 minute 'How Do I' tutorials and full length 30 ~ 60 minute overviews.  For our next onsite sessions, see below.
*    Click here to view the Authentisign videos
*    Click here for a list of all recorded content

TECHHELPLINETech Helpline Lifeline
CRYPTO - Ransomware At Its Deadliest
Have you heard of ransomware trojans? These are viruses that lock down your files and your computer and ask you for payment to restore your access to them.  Read more about how to prevent this type of invasion on your PC.

CETech Training, Tech Tuesdays & Webinars
Instanet Forms Hands-on Training - no CE hr 
Prerequisite for Hands-on Session is attendance at either an Overview or CE class for Instanet.  This is NOT for someone who has no exposure to the product.
THU | Jul. 31 | 9AM - 11AM
WED | Aug. 27 | 9AM - 11AM
TUE | Sep. 30 | 9AM - 11AM
Instructor: Mike O'Connor
CE Credit: 0 hrs.  Cost: $25 GRAR members only

Instanet Forms Overview (Lecture Only) - no CE hrs
MON | Aug. 4 | 9AM - 11AM
TUE | Oct. 21 | 9AM - 11AM
Instructor: Mike O'Connor
CE Credit: 0 hrs;  FREE to GRAR members only

Instanet & Authentisign One  - CE 3 Hrs

FRI | Sep. 5 | 9:00 AM - 12:00 PM
CE Credit: 3 hrs
Cost: $35 members / $75 non-members

Instanet & Authentisign Two   - CE- 3 Hrs

TUE | Sep. 9 | 9:00 AM - 12:00 PM
CE Credit: 3 hrs
Cost: $35 members / $75 non-members

 

Tech Tuesday - 1st Tuesday each month at GRAR 
August Topic:  Google Voice
TUE | Aug 5 | 1:00 PM - 2:30 PM
CE Credit: 0 hrs; Free session; registration required due to limited seating
 
For more information on all GRAR courses, go to:www.GRAR.org/Education

Greater Rochester Association of REALTORS®

3445 Winton Place, Ste 104,

Rochester, NY 14623

 

585-292-5000 |  800-292-7101  |  grarhelpdesk@grar.net  |  Mon. - Fri. 8:30am - 4:30pm

 www.GRAR.org      GRAR Tech Support Guide     GRAR Staff Roster 

 

 Fusion/MLX/GoNYSMLS Issues: AnswerLink 888-825-5472, M-F 8:30-8:30pm & S/S 8:30am- 3:30pm

All Other Technical Support:  Tech Helpline at 866-232-1831, M-F 9am - 8pm & Sat 9am - 5pm

 

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