In This Issue
How to Request Service


Always CALL if your request is an emergency!

1. Call (586) 258-0650
If you are a S.M.A.R.T. Services plan client, press "1" and enter your PIN when prompted.  You will be connected to a S.M.A.R.T. Services system administrator 24 hours per day, 7 days per week.

2. Email us at
You may email us for all non-urgent service requests.  Please provide as much detail as possible.

3. Use the online portal
Visit and click "Client Login." Enter your user name and password, then provide details about your service request.  Please call or email us if you do not have a user name or password. 
SMART I.T. Services, Inc.
34715 Van Dyke Ave.
Sterling Heights, Michigan 48312
(888) 843-6385
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Tech Quote!

"Technology made large populations possible; large populations now make technology indispensible."

-Joseph Wood Krutch

Happy New Year!
At Smart IT, we had a wonderful 2014. We understand that, in large part, it's due to the relationships we've forged with our clients. From everyone here, we'd like to extend a happy and healthy New Year to everyone that has made our success possible.

It can make a big difference for your business to partner with the right technology vendor. How can you know if you're working with a vendor that's looking out for your company's best interests, or one that wants to rip you off? You can know for sure if you're working with the right vendor if you have your trusted IT provider choose them for you.
Collaboration. It's a buzzword that managers talk about all the time, yet few organizations will claim that they've mastered it. It's often a company's misuse of technology that attributes to their collaboration shortcomings--which is ironic because utilizing the right technology is the surest way to improve collaboration.
Technology is reliable. With correct coding and high-level instructions, technology will do exactly what it's supposed to do. Yet, technology has a reputation for failing and being hard to work with. Might we be so bold as to suggest that the majority of technology problems are actually caused by humans? Here are three ways that human behavior breaks perfectly good technology.