In This Issue
Don't Stoke the Flames - Build a Firewall
XP Support is Down, but Not Out
Enjoy the Party - Let the Hosts Do the Hard Work for You!
Desktop Virtualization - Is it Worth it?
How to Request Service


Always CALL if your request is an emergency!

1. Call (586) 258-0650
If you are a S.M.A.R.T. Services plan client, press "1" and enter your PIN when prompted.  You will be connected to a S.M.A.R.T. Services system administrator 24 hours per day, 7 days per week.

2. Email us at
You may email us for all non-urgent service requests.  Please provide as much detail as possible.

3. Use the online portal
Visit and click "Client Login." Enter your user name and password, then provide details about your service request.  Please call or email us if you do not have a user name or password. 
SMART I.T. Services, Inc.
34715 Van Dyke Ave.
Sterling Heights, Michigan 48312
(888) 843-6385
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Tech Quote!

"Technology is a word that describes something that doesn't work yet."

- Douglas Adams

Don't Stoke the Flames - Build a Firewall
It's no secret that the Internet is full of dangerous activity. Too many people think their networks are safe without any kind of protection. We don't mean to say that the Internet isn't safe, but that it's only as safe as you make it for yourself. In order to keep your small business safe, you should implement protective software, like a firewall. 


XP Support is Down, but Not Out
The news that Microsoft no longer supports Windows XP, one of its most successful operating systems, was a great blow to many who loved the software. The greatest blow, however, will likely prove to be hackers, who will be able to break into the system now that Microsoft is not providing security patches.


Enjoy the Party - Let the Hosts Do the Hard Work for You!
Hosting the party isn't for everyone; it's a matter of space, cost, and responsibility. You could be the life of the party, but nobody would know because you're so busy making sure that everything is set and ready to rumble. Wouldn't it be easier if you could just hire someone to take care of all the little details for you, so you could enjoy the fruits of your labor?
Desktop Virtualization - Is it Worth it?
The world is slowly being overrun by machinery, and we are finding new uses for it every day. While not an entirely new subject, desktop virtualization is something that has become increasingly popular over the past few years, and it's easy to see why. Instead of keeping your desktop in a physical form, it's becoming more reliable to keep it digitally tucked away, safe and sound.