Always CALL if your request is an emergency!

1. Call (586) 258-0650

If you are a S.M.A.R.T. Services plan client, press "1" and enter your PIN when prompted.  You will be connected to a S.M.A.R.T. Services system administrator 24 hours per day, 7 days per week.

2. Email us at [email protected]

You may email us for all non-urgent service requests.  Please provide as much detail as possible.

3. Use the online portal

Visit SMARTservices.com and click "Client Login." Enter your user name and password, then provide details about your service request.  Please call or email us if you do not have a user name or password. 

In a recent economics survey of small to medium-sized businesses by Oxford University, it was discovered that two-thirds of companies believe that technology is the key to transforming their business in order to "achieve longevity and sustainable growth." This survey reveals a lot about how businesses worldwide feel about technology. Does your business identify with any these trends?

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Microsoft had a Wi-Fi enabled magazine ad that provided free internet!

 

BYOD is a popular business trend where employees are bringing their personal devices to work, and using them to be more productive. There are many benefits to BYOD, but it's not without risks to company security. A good compromise that keeps employees productive and networks secure is Select Your Own Device (SYOD).

 

If websites are the new front door to your business, then what does that make your web hosting service? Your hosting service would theoretically be the neighborhood your business is located in. Therefore, even if your door is polished and your website content is good, a poor hosting service will detract customers like being located in the wrong part of town.

 

You can't do everything yourself. Often times, you spend too much of your day dealing with unforeseen situations that arise. This makes completing all the tasks you've laid out for yourself extremely difficult. Implementing best practices will help you manage your time better, have fewer surprises, and allow you to focus more on making your business profitable.

 

Do you have a plan to deal with your old technology, or do you have a closet full of used equipment? Are you aware of your equipment's refresh dates, or do you just replace components after they break? Knowing the condition of your technology, and having a plan to deal with old equipment, will save your business money.