The good news is that Assertive Communication is a behavior that can easily be learned. Assertiveness is maintaining your self-interest while maintaining the relationship.


Sounds like a win-win, doesn't it?


Studies indicate that the more confidently you behave, the less anxiety you'll feel. So, if you need to bring up a difficult topic, present new ideas, ask for feedback, or feel unsure how to handle any other area of on-the-job conversation, try these assertiveness tips to bolster your confidence:

  1.      Maintain a confident posture, chin up, shoulders down. 
  2.      Smile, look positive.
  3.      Make eye contact and offer a firm handshake if appropriate.
  4.      Avoid fidgety movements; use open hand gestures that say, "I'm putting all my cards on the table."

These body language behaviors help you appear more confident and assertive, but even better, they'll also help you feel more confident. People respond positively to confidence.


Imagine an organization where everyone was willing to be assertive enough to address situations head on, with positive intentions. This high-level style of communication allows for the sharing of great ideas, effective problem solving, and powerful collaboration and innovation.


It's not too late to make the art of assertive communication one of your 2015 career goals.


Check out BRODY's training program "Make Your Voice Heard at Meetings," which focuses on assertive communication.