Buddy List Migrator - Don't Leave Your Contacts Behind!
Instant's solution automates the migration of personal contact lists and eliminates the need to rebuild groups and group memberships post-migration.
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Instant Case Study - Real-time Help Desk Enablement with Queue Manager and IBM Sametime for Global Financial Services Organization
Instant provided the customer with a stable and flexible real-time internal help desk solution that integrated with several business units and improved the support process on a global level. The customer wanted to improve global support services through ease of access to experts, mobile text support capabilities, interview functionality and detailed logging and reporting. Seamless integration with IBM Sametime was critical due to widespread use and core business dependency. Improved support response time was required to improve the current 24-48 hour turnaround time via email or phone.
The solution? Instant Queue Manager.
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Instant IMtegrity Archives for IBM Sametime
Instant IMtegrity is the leader in Sametime chat archiving, search and eDiscovery solutions for regulatory compliance. Our solution is highly scalable, stable and installs in just 30 minutes.
New features for IMtegrity include support for IBM Sametime 8.5.x, improved chat rules, disclaimer text rules and enhanced action rules. Learn more about IMtegrity Archives or download a trial version and start archiving today!
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