Click here to see larger view.Here are some helpful tips:
1. Facilitation is a planned activity, not adlibbed.
2. As shown in illustration 1 above (refer to the image), facilitation means moving the learners' experiences
from one micro-lesson to the next in a way or process that is smooth, seamless and flawless.
3. Each micro-lesson in your webinar should follow the micro-lesson structure (see illustration 1 above).
4. The facilitator is successful when he/she can elevate the emotional and cognitive experience of the learner
by asking timely, provocative and irresistible questions.
5. An irresistible facilitation question consists of: question that brings the learner into the story. That is why
a micro-lesson must have a story. If not, your learners will not relate to it or may find the content meaningless.
6. The facilitation question provokes the learner to reflect, contemplate and ruminate on the content. Ask them to
reply in the chat room.
7. Use the Boomerang technique:
a) Repeat aloud learners' comments.
b) Highlight a learner's point that reinforces your lesson.
c) Rephrase provocative ideas and "re-ask" the learners.
d) Recognize and appreciate the learners.
8. Interweave stories in your learning design .
9. Ask "Story Questions"
a) Focus your story questions.
b) Repeat, restate or rephrase the questions indicated at inflection points.
10. Listen to your listeners.
a) Each time you ask a "story question," STOP TALKING.
b) Allow participants enough time to answer.
11. Facilitation is like weaving
a) Synthesize, recap, summarize, distill.
b) Use the chat to encourage interactivity among participants
12. Talk to your learners as if you are at a cocktail party, face-to-face.
Facilitation becomes natural when you ask a question, present a fact along with an event, ask your story question and embed your content presented in one or two slides for the learners to reflect on and interact about.
