Sterling Rose, LLC IT Support for business & home

October 2012                                                                                                                              
VOLUME II ISSUE VII    

Our thoughts and prayers have been with all of you who were affected by Sandy. We hope you are now safe and sound. If you are still affected by the storm, we hope your difficulties pass quickly.

Our Newsletter

  

Sporting Life 

 

On a much happier note, Sterling Rose sponsored our son Charlie's youth soccer team this fall. We're not going to recap the season or tell you the team's record. All of that is secondary to watching the kids go out to have fun, learn skills and develop new friendships.  

Sporting life  

Parents developed new friendships, too, and that's something we appreciated as new residents of our community. If you get the chance to sponsor a youth sports team, you'll enjoy the same rewards we did.

 

We invite you to check out this month's Technology Update articles. If you see something that sparks an idea or raises a question, please contact us right away by email or phone. We pride  ourselves on being responsive. 
    
Word of mouth is the best way to build a business in this field. Please share this email with your friends.   

  

And remember, we are only a phone call or email away.

  

Sincerely,  


Norman Rosenthal
Sterling Rose LLC  

  

 
 
IN THIS ISSUE
Microsoft Patch Day
Storm Central
Stories From the Storm
Simlify Your Website Hosting
About Sterling Rose
Testimonials About Our Work

 

 

 

Microsoft Patch Day

 

The second Tuesday of every month is known as Microsoft Patch Day. It's the day that Microsoft issues all of its software patches designed to make your operating system more secure and efficient. We recommend you run Microsoft Update to find the appropriate updates for your Windows OS software and for other Microsoft programs you run, such as Microsoft Office. If you're not sure where to find Microsoft Update or which patches and updates to download, call us at 973-433-6676, and we'll walk you through the steps.

 

Storm Central - Recovering and Rebuilding  

 

With Sandy and a Nor'easter in our rear view mirror, it's time to recover and rebuild. We hope everyone is now back online and fully functional at the office and at home. We lost power for more than a week, but when we got it back, we were pleased to offer our clients a place to come in, connect and catch up. Having people working on long tables in our family room gave us an opportunity to inspire each other to move on with our recovery and rebuilding efforts.

 

Early-season storms are no predictor of a bad winter to come. However, we'd like to refer you to the stormy-weather checklist we sent in advance of Sandy. It's a step-by-step guide for preparing for major power and communications-services outages and for restoring your systems later. We highly recommend you print a copy or two for every location where you have a computer and/or entertainment network.

Stories From the Storm

 
This year was the second in a row that our kids had no Halloween because of a storm. This year's storm was more devastating than last year's. We hope that by the time you read this, you will have survived and recovered from two storms. Some of our customers could not shut down during the storm. Those with cloud-based solutions - Microsoft Exchange is a mere $4 per month - minimized their downtime and recovered faster.

Simplify Your Website Hosting    

What happens when you switch your website host? On the surface, it usually appears to be seamless. But if you're recovering from an outage and need to update your website or need to move it to another host, there are a few things happening behind the scenes that you should know about.  

iPad Mini is Max   
If you're looking at the new iPad Mini for yourself or as a holiday gift, it looks like a winner to us. But there are plenty of other choices if you're looking to give a tablet as a gift this year.  We have a few ideas. 

Sterling Rose Provides Personalized Solutions for Your Home or Business
 

Software applications have radically changed the way businesses work. Unfortunately, they have created their share of unique problems - mostly caused by poorly designed and installed networks and software systems. We take pride in our ability to engineer new solutions and re-engineer systems to help our clients maximize their return on their IT investments. No job is too small. We love simple fixes as much as you. If you have a problem with any computer system or any entertainment system that has a wire, we can solve it.

   

We are expert in

  • On-site and Remote Solutions
  • Telephone Support
  • 24/7 Availability at no charge
  • Spyware Removal
  • Supplement IT Staff
  • Backup and Protect Important Data, Including Financial and Multimedia files
  • Wireless Security
  • Networking
  • Hardware and Software Installation
  • Website Development
  • Database Design
  • Training
Testimonials About Our Work

 

Here's What Customers Say About Norman and Sterling Rose on LinkedIn

 

"Norman is very knowledgeable about how technology can be integrated within a business. He understands the technology needs of the small business owner. After he understands the technology (hardware and software) used, he then focuses on the business objectives of the company. He then discusses the pros and cons of different potential solutions. He then helps the customer select the best alternative. If you are a small business owner and have business technology implementation questions, I recommend you talk to Norman before making any technology related decisions."

 - Allan Berger, Principal, Berger Business Advisors, LLC

 

We hired Norman as our company IT outsourcing company for several years. His expertise in this field is quickly recognized. His can-do attitude has allowed a small company like ours to be more productive and self-sufficient. His upbeat personality and straightforward style gave us confidence in his problem solving abilities. I know that his ability and contribution will prove to be a great asset to future employer.

 - Ida Kitira

 

Norman is a superb troubleshooter in overall computer knowledge and software implementation. He has excellent skills in networks, wireless communication and removing viruses, Trojan horses, and other malware from PC's when normal anti-virus programs could not remove these threats to the computer security systems. He is hard working, innovative and gets the job down. He also has excellent skills managing complex e-mail systems. I highly recommend the hiring of Norman Rosenthal .

 - Sheldon Kirsch


 




About Sterling Rose LLC
Norman Rosenthal has an extensive background in PC support and networking. With more than 20 years of experience in IT support in a wide range of industries, he has demonstrated his effectiveness in solving problems. He learns your systems and allows your business to drive your technology, working closely with your software and telecom vendors. He has received numerous awards for his outstanding customer service skills. Norman also is known to find problems before they happen preventing major downtime. He enjoys working with customers and gains great satisfaction in solving people's problems and helping them get on with their busy days.

 

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Contact Us
Sterling Rose LLC
9 Sudberry Drive
Morristown, New Jersey 07960-2654
973-433-6676

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Sterling Rose is a proud member of:

 

 

Morris County Chamber of Commerce