Join us as Mark Napier, CAPP, from the University of Arizona presents a webinar on "How to implement organizational change and manage performance improvement." 

This webinar will demonstrate how to use a change management formula and think like an athlete when addressing performance improvement.  When we think like athletes, we can effectively manage performance improvement in stagnant organizations and work through some of the perceived barriers to performance improvement.  We will discover how exercise physiology can be applied by an effective leader to improve performance, even for a reluctant work group.  The most exciting part of this webinar is the fact that everything covered applies to our personal lives, not just our professional pursuits. 

Instructor: 

Mark Napier is a CAPP who serves as Associate Director - Operations for Parking & Transportation Services at the University of Arizona.  Mark holds a bachelor's degree in social psychology (summa cum laude) from Park University and a master's degree from Boston University.  Prior to entering the parking industry, Mark held executive-level leadership positions in law enforcement and was a very active adult educator.  He serves on the Safety and Security and Education and Development committees at IPI.

Wednesday, August 20 at 2:00 p.m. EDT/ 11:00 a.m. PDT (60 minutes)

$35.00 for IPI members

$50.00 for Non-members*

For more information and to register!

All CAPP candidates and graduates who register and participate in the webinar will receive .5 points toward their CAPP certification or recertification requirements.

What are the steps I need to complete to become a CAPP candidate and complete my CAPP application?

Step One: Complete your required minimum 25 professional development/continuing education points.  One point is equal to one hour of education.  Please make sure your education satisfies a need from the content exam outline, page 9 - 13 of the CAPP Candidate Handbook. You may also choose to take more classes once accepted as a CAPP candidate to become better prepared.

Step two: Complete your application:

1. Complete information about yourself.
2. Log all the courses you took to satisfy your 25 professional development hours/points. You have five years to obtain these points at your convenience either by taking online or instructor-led courses that align with the areas of the CAPP exam content outline.
3. Log your experience. You need a minimum of three years in the parking profession in a supervisory or managerial role.
4. Provide information on your formal education.
5. Ask a current CAPP in good standing or your employment supervisor to attest that the information on your application is correct by completing the endorsement form.  Endorsements must be received via USPS or courier independent of the application.

Step 3: Submit your application. The fee to apply for the CAPP credential is $450 (IPI members) or $700 (non-IPI members) U.S., which includes a non-refundable $100 application fee.

Step 4: Your application will be reviewed and if approved, you will become a CAPP candidate. You will have 365 days from the date your application was approved to take the online exam at an approved testing center site. 

These are the four items you need to complete and submit to be accepted as a CAPP candidate

1. Professional experience.
2. Formal education.
3. Professional development education hours.
4. Endorsement form.

For more information, download the CAPP Candidate Handbook here. 

Don't miss this opportunity to learn how the award-winning Cleveland Clinic Parking Services team operates 44,000 spaces, 11 garages, 116 surface lots, 50,000 internal customers, and 24 valet locations. 

The dynamic two-day event will include six sessions reviewing the innovative CARES model that efficiently and effectively balances patients, employees, visitors, and guests, all while keeping "patients first." 

Click here to read an article published in The Parking Professional magazine highlighting last year's event. 

The Symposium includes a sit-down lunch at the InterContinental Hotel's Grand Ballroom, Happy Hour and hors d'oeuvres at the Clinic's Historic Foundation House, a Cleveland Indians baseball game at Progressive Field, optional rooftop sunrise yoga and/or breakfast with beautiful views of Lake Erie and downtown. Also featured will be a guided tour of the Cleveland Clinic campus highlighting the parking operations. (This is all included in your registration fee of $195.) 

For more information and to register click here.

City of West Hollywood

For: Parking Enforcement

Rio de Janeiro, Brazil
For: Parking Management

City of Berkeley
For: Equipment Provider for Automated Parking Data Collection and Enforcement

Public Parking Authority of Pittsburgh

For: Design, Delivery and Operation of a Parking Ticket Processing and Enforcement Support System 

City of Fargo

For: Parking Management Services

View all RFPs  

Organizations can post RFPs at no charge. For more information, contact T.J. Cantwell at 571.699.3011. 

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