Join us as Stephanie Barnes from the Cleveland Clinic presents a webinar on Cashierless Operations: How to Optimize Technology Without Losing a Personal Touch. 

 

This webinar will review how Cleveland Clinic converted all parking garages to cashierless operations through the optimization of self-pay technology.  The presentation will illustrate the communication strategy, audit processes, staffing adjustments, and measurable results (i.e. cost savings, revenue adjustments, transaction times).  Also covered will be transition challenges and lessons learned, as well as adjustments made throughout the project. 

Instructor:

Stephanie Barnes, Director, Cleveland Clinic Parking Service has worked within Protective Services at the Cleveland Clinic for more than seven years, and has been credited with a long list of operations improvements.  She received the Cleveland Clinic 4Q 2010 Caregiver Excellence Award, the Cleveland Clinic 2010 Annual Caregiver Award for Integrity, and the Cleveland Clinic 2011 Annual Caregiver Award for Teamwork, among other recognitions.

 

Wednesday, July 23 at 2:00 p.m. EDT/ 11:00 a.m. PDT (60 minutes)

$35.00 for IPI members

$50.00 for Non-members*

 

For more information and to register!

 

All CAPP candidates and graduates who register and participate in the webinar will receive .5 points toward their CAPP certification or recertification requirements.

IPI believes in the value of research. Whether it's our Emerging Trends in Parking Survey or our Jobs Analysis Study that was designed to guide our educational efforts, your informed, thoughtful responses have made a difference in creating a body of knowledge that benefits the entire parking profession. Research results help us learn, do our jobs better, and make better decisions. Look for the new survey icon button featured here in upcoming IPInsiders when there's a survey we consider valid and important.

 

Please support your peers and academics in parking, transportation, and related fields by weighing in.

 

Here's a study from a committee of the Institute of Transportation Engineers (ITE), "Pedestrian and Bicyclist Safety in Parking Facilities."  The study will provide information on pedestrian and bicyclist crashes in surface and multi-level parking facilities, and make recommendations to enhance safety.

 

Parking professionals are invited to complete the ITE survey here.

 

As a Workplace Charging Challenge Partner, IPI is fostering the installation of workplace charging and highlighting our members' new and existing workplace charging installations. Parking professionals have a critical role in advancing workplace charging, as many of our members provide parking for downtowns and commuters. We can provide essential EV charging infrastructure in each of these sectors. 

 

Did you know that your organization can become a Workplace Charging Challenge Ambassador too?

 

What are the steps I need to complete to become a CAPP Candidate and complete my CAPP Application?

 

Step One: Complete your required minimum 25 professional development/continuing education points.  One point is equal to one hour of education.  Please make sure your education satisfies a need from the Content Exam Outline, Page 9 - 13 of the CAPP Candidate Handbook. You may also choose to take more classes once accepted as a CAPP Candidate to become better prepared.

 

Step two: Complete your application:

1. Complete information about yourself.
2. Log all the courses you took to satisfy your 25 professional development hours/points. You have five years to obtain these points at your convenience either by taking online or instructor-led courses that align with the areas of the CAPP Exam Content Outline.
3. Log your experience. You need a minimum of three years in the parking profession in a supervisory or managerial role.
4. Provide information on your formal education.
5. Ask a current CAPP in good standing, or your employment supervisor to attest that the information on your application is correct by completing the endorsement form.  Endorsements must be received via USPS or courier independent of the application.

Step 3: Submit your application. The fee to apply for the CAPP credential is $450 (IPI members) or $700 (non-IPI members) U.S., which includes a non-refundable $100 application fee.

 

Step 4: Your application will be reviewed and if approved, you will become a CAPP candidate. You will have 365 days from the date your application was approved to take the online exam at an approved testing center site.

 

These are the four items you need to complete and submit to be accepted as the CAPP candidate

 

1. professional experience,
2. formal education,
3. professional development education hours,
4. and the endorsement form.

For more information, download the CAPP Candidate Handbook here. 

 

Transportation professionals will participate in transportation-specific education tracks and hear from industry leader keynote speaker Doug Lipp, the man who helped shape Disney University's world-famous customer service training.

 

You'll leave this keynote session inspired with the knowledge and know-how to manage change in new and positive ways, even when you don't have control of the outcome.

 

Need help with approval to attend? Use this template to justify the value of the conference to your organization.

 

 

Don't miss this opportunity to learn how the award-winning Cleveland Clinic Parking Services team operates 44,000 spaces, 11 garages, 116 surface lots, 50,000 internal customers, and 24 valet locations. 

 

The dynamic two-day event will include six sessions reviewing the innovative CARES model that efficiently and effectively balances patients, employees, visitors, and guests, all while keeping "patients first". 

 

Click here to read an article published in The Parking Professional magazine highlighting last year's event. 

 

The Symposium includes a sit-down lunch at the InterContinental Hotel's Grand Ballroom, Happy Hour and hors d'oeuvres at the Clinic's Historic Foundation House, a Cleveland Indians baseball game at Progressive Field, optional rooftop sunrise yoga and/or breakfast with beautiful views of Lake Erie and downtown. Also featured will be a guided tour of the Cleveland Clinic campus highlighting the parking operations. (This is all included in your registration fee of $195). 

 

For more information and to register click here.

 

Public Parking Authority of Pittsburgh
For: Design, Delivery and Operation of a Parking Ticket Processing and Enforcement Support System 

 

City of Fargo

For: Parking Management Services

 

Omaha Airport Authority
For: Professional Conceptual Planning and Architectural Engineering Consulting Services for Parking Structures

 

Lexington & Fayette County Parking Authority
For: Ten Year Parking Plan

 

Virginia Commonwealth University
For: Permit & Citation Management System and PARCS

 

HOK

For: Request for Information on PARCS, AVI, and Dynamic Signage systems

 

Omaha Airport Authority

For: Automobile Parking Concession 

 

View all RFPs  

 

Organizations can post RFPs at no charge. For more information, contact T.J. Cantwell at 571.699.3011. 

 

*Not an IPI member, but want access to the RFPs?  Join Now!

 

Sign up to receive Parking Matters® Blog posts and see them as they are published. Recent posts:

  

• Parking Manager Lemonade Stand by Jeff Petry
• Global Warming: Does It Matter? by Jeff Pinyot
• Variable Pricing Spreads, but is it Right for Everyone?by Dave Feehan

Join the conversation and sign up for free.

 

Did you know that IPI provides an easy way to follow the latest news and trends in the parking and transportation industries? Join us on Twitter, Facebook, LinkedIn, Pinterest, and the Parking Matters® Blog. Here are just a few examples of the stories you may have missed: