IPInsider Logo
July 22, 2014 - Vol 6, Issue 15
In This Issue
Salt Lake City Makes IPI's Hot Parked Car/Heatstroke Safety Campaign Essential Training for Staff
IPI Joins LEEP Campaign as Campaign Organizer
The Sun and PIPTA Shone in Seattle!
Register Today for Tomorrow's Webinar on Cashierless Operations
New IPI Survey Feature: Your Opinion Counts
Is Your Parking Organization a Workplace Charging Challenge Ambassador?
How Do I Apply for the CAPP?
How to 'Green' Your Parking Facility: Best Practices and Case Studies
Change Management Expert Doug Lipp to Open ACT International Conference
Cleveland Clinic CARES About Parking Symposium 2014
Get Your Parking Green On
Need CAPP Candidate Points Toward Your CAPP Application?
The Parking Professional: Paying the Freight and More
New Parking Jobs Posted
New RFPs Posted
Learn from Your Peers at the Parking Matters Blog
Industry Headlines - From IPI's Social Media
IPI Links


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Salt Lake City Makes IPI's Hot Parked Car/Heatstroke Safety Campaign Essential Training for Staff

While attending the 2014 IPI Conference & Expo, Bruce Barclay, operations manager for parking at the Salt Lake City Department of Airports, listened as Jan Null, of Golden Gate Weather Services, provided the startling statistics of children dying from heatstroke in parked vehicles.  Null, the nation's leading expert on this topic, has been working closely with IPI on its new Parking Safety Matters® campaign, which is currently focused on educating parents and caregivers about the fatal consequences of leaving a child in a hot parked car. 


Barclay returned to Salt Lake City after the conference and discussed the topic with the airport's safety manager. Given the hot summer days in Utah, they both agreed it was a relevant topic, and the campaign became the prime subject at their June safety meeting. 


Barclay explained, "Parking staff are the eyes and ears in our garages and parking lots. We felt it was imperative for staff to be educated and know what to do if they come across an instance of a child or pet locked in a hot car."  Barclay and team used IPI's educational materials, including an informational flyer and fact sheet, for a safety training exercise.


These materials are ready to download, print, and share, and may even be customized to include your organization's logo -just in time for National Heatstroke Prevention Day, July 31. For more information, go to parking.org/safety


IPI Joins LEEP Campaign as Campaign Organizer

The Lighting Energy Efficiency in Parking (LEEP) Campaign is a program offering free guidance and recognition to facility owners interested in implementing energy-efficient lighting solutions in their parking facilities.    IPI has joined the U.S. Department of Energy, the Green Parking Council (GPC, an affiliate of IPI), the Building Owners and Managers Association International, and the International Facilities Managers Association as a Campaign Organizer.   


The goal of the LEEP Campaign is to have energy-efficient lighting installed in at least 500 million square feet of parking space by March 1, 2015; the campaign is already at 343 million to date!    For more information and technical guidance on how you can upgrade your lighting and lower operating costs, visit leepcampaign.org/.  


The Sun and PIPTA Shone in Seattle!

With blue skies above, more than 200 parking professionals came together during the Pacific Intermountain Parking & Transportation Association's (PIPTA's) annual conference.  Conference Chair Jeff Petry and the PIPTA Board of Directors made attendees feel welcome with 25 educational sessions, including a keynote from Solar Roadways founder Scott Brusaw, who many of you will remember spoke at the 2013 IPI Conference & Expo.  Scott provided an update on Solar Roadways' progress.


At PIPTA, one can always expect a first-rate conference that mixes parking, transportation demand management (TDM), and environmental presentations to inform and educate attendees.  Never afraid to surprise, PIPTA also staged a "grunge" contest, and it was a sight to see.  At PIPTA, all attendees are winners, regardless of how they dress.

Register Today for Tomorrow's Webinar on Cashierless Operations

Join us as Stephanie Barnes from the Cleveland Clinic presents a webinar on Cashierless Operations: How to Optimize Technology Without Losing a Personal Touch


This webinar will review how Cleveland Clinic converted all parking garages to cashierless operations through the optimization of self-pay technology.  The presentation will illustrate the communication strategy, audit processes, staffing adjustments, and measurable results (i.e. cost savings, revenue adjustments, transaction times).  Also covered will be transition challenges and lessons learned, as well as adjustments made throughout the project. 


Stephanie Barnes, Director, Cleveland Clinic Parking Service has worked within Protective Services at the Cleveland Clinic for more than seven years, and has been credited with a long list of operations improvements.  She received the Cleveland Clinic 4Q 2010 Caregiver Excellence Award, the Cleveland Clinic 2010 Annual Caregiver Award for Integrity, and the Cleveland Clinic 2011 Annual Caregiver Award for Teamwork, among other recognitions.


Wednesday, July 23 at 2:00 p.m. EDT/ 11:00 a.m. PDT (60 minutes)

$35.00 for IPI members

$50.00 for Non-members*


For more information and to register!


All CAPP candidates and graduates who register and participate in the webinar will receive .5 points toward their CAPP certification or recertification requirements.


Look for Survey Icon: Your Opinion Counts

IPI believes in the value of research. Whether it's our Emerging Trends in Parking Survey or our Jobs Analysis Study that was designed to guide our educational efforts, your informed, thoughtful responses have made a difference in creating a body of knowledge that benefits the entire parking profession. Research results help us learn, do our jobs better, and make better decisions. Look for the new survey icon button featured here in upcoming IPInsiders when there's a survey we consider valid and important.


Please support your peers and academics in parking, transportation, and related fields by weighing in.


Here's a study from a committee of the Institute of Transportation Engineers (ITE), "Pedestrian and Bicyclist Safety in Parking Facilities."  The study will provide information on pedestrian and bicyclist crashes in surface and multi-level parking facilities, and make recommendations to enhance safety.


Parking professionals are invited to complete the ITE survey here.


Is Your Parking Organization a Workplace Charging Challenge Ambassador?

As a Workplace Charging Challenge Partner, IPI is fostering the installation of workplace charging and highlighting our members' new and existing workplace charging installations. Parking professionals have a critical role in advancing workplace charging, as many of our members provide parking for downtowns and commuters. We can provide essential EV charging infrastructure in each of these sectors. 


Did you know that your organization can become a Workplace Charging Challenge Ambassador too?


Signing the Challenge Pledge helps raise awareness of charging infrastructure deployment in America and highlights your leadership and sustainability efforts! As an Ambassador, the U.S. Department of Energy (DOE) will recognize your organization through their website, social media, and best practices and testimonials in DOE blogs, presentations, and informational resources. To sign the pledge, visit the Workplace Charging Challenge website. For more information, please reach out to Rachel Yoka.
How Do I Apply for the CAPP?

What are the steps I need to complete to become a CAPP Candidate and complete my CAPP Application?


Step One: Complete your required minimum 25 professional development/continuing education points.  One point is equal to one hour of education.  Please make sure your education satisfies a need from the Content Exam Outline, Page 9 - 13 of the CAPP Candidate Handbook. You may also choose to take more classes once accepted as a CAPP Candidate to become better prepared.


Step two: Complete your application:

  1. Complete information about yourself.
  2. Log all the courses you took to satisfy your 25 professional development hours/points. You have five years to obtain these points at your convenience either by taking online or instructor-led courses that align with the areas of the CAPP Exam Content Outline.
  3. Log your experience. You need a minimum of three years in the parking profession in a supervisory or managerial role.
  4. Provide information on your formal education.
  5. Ask a current CAPP in good standing, or your employment supervisor to attest that the information on your application is correct by completing the endorsement form.  Endorsements must be received via USPS or courier independent of the application.

Step 3: Submit your application. The fee to apply for the CAPP credential is $450 (IPI members) or $700 (non-IPI members) U.S., which includes a non-refundable $100 application fee.


Step 4: Your application will be reviewed and if approved, you will become a CAPP candidate. You will have 365 days from the date your application was approved to take the online exam at an approved testing center site.


These are the four items you need to complete and submit to be accepted as the CAPP candidate


  1. professional experience,
  2. formal education,
  3. professional development education hours,
  4. and the endorsement form.

For more information, download the CAPP Candidate Handbook here


How to 'Green' Your Parking Facility: Best Practices and Case Studies

Sustainability resources often focus solely on environmental effects and results.  That is critically important, but true sustainability takes into account people, planet, and profit--the Triple Bottom Line (TBL). 


Sustainable Parking Design & Management, released this summer, addresses the TBL in parking and transportation. This new resource is a must-read for the parking professional; it is a manual of best practices in sustainability, parking, and transportation.  Informative, detailed case studies provide examples of parking facilities and programs that are leading the way in greening our industry.  Buy the hard cover version or download the e-book version of this essential resource today. Place your order!


Change Management Expert Doug Lipp to Open ACT International Conference

Transportation professionals will participate in transportation-specific education tracks and hear from industry leader keynote speaker Doug Lipp, the man who helped shape Disney University's world-famous customer service training.


You'll leave this keynote session inspired with the knowledge and know-how to manage change in new and positive ways, even when you don't have control of the outcome.


Need help with approval to attend? Use this template to justify the value of the conference to your organization.


Sign up today to save your spot at this not-to-be-missed event for transportation professionals.

Cleveland Clinic CARES About Parking Symposium 2014


Don't miss this opportunity to learn how the award-winning Cleveland Clinic Parking Services team operates 44,000 spaces, 11 garages, 116 surface lots, 50,000 internal customers, and 24 valet locations. 


The dynamic two-day event will include six sessions reviewing the innovative CARES model that efficiently and effectively balances patients, employees, visitors, and guests, all while keeping "patients first". 


Click here to read an article published in The Parking Professional magazine highlighting last year's event. 


The Symposium includes a sit-down lunch at the InterContinental Hotel's Grand Ballroom, Happy Hour and hors d'oeuvres at the Clinic's Historic Foundation House, a Cleveland Indians baseball game at Progressive Field, optional rooftop sunrise yoga and/or breakfast with beautiful views of Lake Erie and downtown. Also featured will be a guided tour of the Cleveland Clinic campus highlighting the parking operations. (This is all included in your registration fee of $195). 


For more information and to register click here.


Get Your Parking Green On

Colleges, municipalities, parking consultants, construction firms, architects, commercial properties, and more are getting their parking green on.  How about you?  Green Garage Certification offers garage owners and operators a pathway to environmental sustainability.  Bolster your operational efficiency. Maximize the value in your parking spaces.  Strengthen community relationships.  Get your copy of the Green Garage Certification Standard today and get your green on, too!


Need CAPP Candidate Points Toward Your CAPP Application?

IPI's Online Courses & Training are convenient ways for potential CAPP Candidates to earn some of the required minimum 25 professional development hours/points toward the CAPP application.  These courses align with the CAPP Exam Content Outline, pages 9 - 13 of the CAPP Candidate Handbook.


Please note that online and instructor-led, face-to-face courses both count toward the CAPP Application professional development required hours.  If you prefer instructor-led courses, IPI will be hosting two that align with the CAPP Exam Content Outline during the 2015 IPI Conference & Expo in Las Vegas.  Look for information in upcoming registration materials. 


IPI logo no tagline

IPI offers organizations an annual organizational subscription as well as organizational bulk purchases.  Please contact Lauri Chudoba to learn more.


Learn more and register for one or all of the online courses and training here.
The Parking Professional: Paying the Freight and More 

Whether you live in, work in, or just visit dense urban centers, it is likely that you've had to run the on-street gauntlet of double-parked delivery vehicles. Certainly, the Federal Highway Administration (FHWA) has noticed, as that agency attributes a significant amount of city gridlock to restrictions on freight movement, including a lack of adequate parking space for these types of vehicles. It has been estimated that delivery trucks parked curbside in downtown areas cause 947,000 hours of vehicle delay annually. The July issuee of The Parking Professional spotlights how muncipalities and delivery companies deal with parking violations and fees. You'll also read about:


  • The 2014 IPI Awards of Excellence and Professional Recognition Program awards.    
  • Lessons for the parking industry from a Sept. 11 first responder.    
  • IPI's first Parking Matters® Marketing & Communications Awards. 

The July issue is sure to inspire; pass it on to someone else in your office when you're finished reading. Have a great story idea? Contact editor Kim Fernandez. Want to advertise? Get in touch with Bonnie Watts, CEM


New Parking Jobs Posted

IPI Career HQ

Have a job to post? Reach thousands of parking professionals at parking.org/careers. Looking for a job in the parking industry? View our latest listings: 


Parking Operations Manager - Raleigh-Durham Airport Authority


Parking Supervisor - City of Grosse Pointe


Parking Manager - The City of Phoenix


Director of Transportation and Parking - The University of Chicago


Project Manager - Walter P Moore


Operations Manager, Parking & Transportation - Rensselaer Polytechnic Institute


View more job listings  


New RFPs Posted
RFP crop
These are the latest parking RFPs available at the IPI RFP Portal. Access to complete RFP details is a benefit of IPI membership.


Public Parking Authority of Pittsburgh
For: Design, Delivery and Operation of a Parking Ticket Processing and Enforcement Support System 


City of Fargo

For: Parking Management Services


Omaha Airport Authority
For: Professional Conceptual Planning and Architectural Engineering Consulting Services for Parking Structures


Lexington & Fayette County Parking Authority
For: Ten Year Parking Plan


Virginia Commonwealth University
For: Permit & Citation Management System and PARCS



For: Request for Information on PARCS, AVI, and Dynamic Signage systems


Omaha Airport Authority

For: Automobile Parking Concession 


View all RFPs  


Organizations can post RFPs at no charge. For more information, contact T.J. Cantwell at 571.699.3011. 


*Not an IPI member, but want access to the RFPs?  Join Now!


Learn from Your Peers at the Parking Matters® Blog

PM blog logoSign up to receive Parking Matters® Blog posts and see them as they are published. Recent posts:


  • Parking Manager Lemonade Stand by Jeff Petry
  • Global Warming: Does It Matter? by Jeff Pinyot
  • Variable Pricing Spreads, but is it Right for Everyone?by Dave Feehan

Join the conversation and sign up for free.


Industry Headlines From IPI's Social Media
Did you know that IPI provides an easy way to follow the latest news and trends in the parking and transportation industries? Join us on Twitter, FacebookLinkedIn, Pinterest, and the Parking Matters® Blog. Here are just a few examples of the stories you may have missed:
SF Parking meters soon to take all forms of payment http://ow.ly/zoDCr 
.@BetterBldgsDOE announces IPI @IntlParkingInst as a new #LEEPcampaignOrganizer! http://ow.ly/zpuWy